Social Media Customer Service

GP GIULIA PISANO

**********@*****.*** 513-***-**** West Chester, OH 45069

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. Dynamic and adaptable Model/Actor adept at showcasing exceptional brand representation and social media presence. Excels in high-pressure environments, significantly enhancing customer satisfaction and team efficiency, and consistently delivering outstanding results through effective communication and on-camera skills.

SKILLS Social Media Presence Brand representation

Media training Strong Work Ethic

Exceptional customer service Guest Engagement

Professional Appearance Sales expertise

WORK HISTORY Model/Actor NV Models And Talent - Cincinnati, OH 05/2024 - CURRENT Adapted quickly to changing environments for continued professionalism under pressure. Remained focused, motivated and professional throughout long shoots and events. Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.

Designed personal body care plans to optimize health appearance. Host/Server Assistant Bravo Italian - West Chester, OH 10/2023 - 05/2024 Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Server/Guest Service Representative Northstar Cafe - Liberty Twp, OH 06/2023 - 09/2023 Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

EDUCATION Lakota East High School, West Chester, Ohio 05/2024 High School Diploma

Earned High Honors Diploma

Completed 3 years of ASL (American Sign Language)

4.65 GPA

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