Security Officer Unarmed

MIZEJAH ARRINGTON

Nashville, Tn *****

615-***-**** - ****************@*****.***

PROFESSIONAL SUMMARY

Proven track record in enhancing security and customer satisfaction, notably with security and warehouse. Excelled in monitoring and maintaining detailed activity logs, demonstrating a keen eye for detail and a calm demeanor under pressure. Achieved significant improvements in safety and operational efficiency, leveraging strong teamwork and time management skills.

SKILLS

• Detailed Activity Logs

• Team Player

• CCTV Monitoring

• Security Regulation Enforcement

• Calm and Professional Under Pressure

• Efficient and Detail-Oriented

• Understanding Customer Needs

• Call Documentation

• Report Creation

• Active Listening

• Microsoft Windows

• Handheld Computer Device Software

• Report Preparation

• Time Management

• Cash Register Operations

WORK HISTORY

01/2024 to 07/2024 Unarmed Security Officer

Walden – Nashville, TN

• Completed full building and grounds patrols to spot and investigate concerns.

• Directed guests around building and answered accessibility questions. Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.

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Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

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Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.

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• Monitored alarm systems to detect any unauthorized entries into protected areas. Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.

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10/2023 to 01/2024 Picker Packer

Prologistics Inc – Smyrna, TN

Enhanced order accuracy by carefully picking and packing items per customer specifications.

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• Printed labels, packaged boxes, and loaded into outbound containers.

• Pulled orders quickly to maintain demanding productivity goals. Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

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Reduced shipping errors by thoroughly checking each item before packaging for shipment.

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Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.

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10/2022 to 09/2023 Shipping and Receiving Associate Hyer Dynamics-Quantum – Smyrna, TN

• Updated database with changes in carrier status. Received incoming shipments, compared contents against associated records and transmitted to proper department.

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Conducted counts and audits of inventories to identify and resolve discrepancies in records.

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• Reviewed order data to verify transactions and shipping dates. Completed basic mathematical calculations to check weights and dimensions of shipments.

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• Inspected merchandise and sent damaged pieces for repair before shipment. 02/2021 to 09/2022 Unarmed Security Officer

Allied Security

Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.

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• Directed guests around building and answered accessibility questions. Responded quickly to incidents and assessed active situations for security concerns.

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Completed full building and grounds patrols every hour to spot and investigate concerns.

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Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

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Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

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Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

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02/2020 to 01/2021 Crew Member

Kroger Grocery Store

Provided excellent customer service by greeting customers and meeting quality expectations.

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• Took orders, prepared meals and collected payments.

• Kept food preparation area, equipment and utensils clean and sanitary.

• Worked front counter, drive-thru and other areas.

• Collaborated with team members to complete orders.

• Assisted other team members to achieve goals.

Maintained effective supply levels by monitoring and reordering food stock and dry goods.

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06/2019 to 01/2020 Customer Service Associate

Young Williams CSS

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

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Informed customers about special promotions and provided detailed information for various products.

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• Developed and actualized customer service initiatives to decrease wait times. Maintained accurate and current customer account data with manual forms processing and digital information updates.

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Offered advice and assistance to customers, paying attention to special needs or wants.

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08/2018 to 05/2019 Warehouse Associate

Amazon

• Worked safely around moving machinery.

Prepared orders for shipment by systematically picking, packing and labeling merchandise.

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• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

• Cleaned and maintained warehouse in compliance with OSHA safety standards. Assembled orders and packed items for shipment, conveying orders to shipping personnel.

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• Checked packages and merchandise for damage and notified vendors. Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

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• Wrapped pallets in shrink wrap prior to loading. 02/2016 to 07/2018 Cashier Specialist

Ace Hardware

• Helped customers complete purchases, locate items and join reward programs.

• Quickly and accurately counted drawers at start and end of each shift.

• Assisted customers by answering questions and fulfilling requests.

• Answered questions about store policies and addressed customer concerns. Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of items

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Reviewed and resolved differences between accounting information and cash drawer.

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Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

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EDUCATION

05/2019 High School Diploma

Hunters Lane High School - Nashville, TN

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