Business Development Customer Service
Resume:
Patricia Guma
Summerville, SC *****
Summerville, SC 29486
*********@*****.***
• Business Development Coordinator representing the Service department to deliver outstanding customer service.
• Accommodating customer’s needs and connecting them with the correct department to improve the quality of their experience.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Teacher
KinderCare Learning Centers-Locust Valley, NY
September 2023 to Present
Kindercare Teacher
• Time and student Management
• Execution of scheduled activities
• Internal and external Communication skills with teachers and administrators
Automotive Business Development Coordinator
Rallye Lexus-Glen Cove, NY
August 2020 to September 2023
• Arrange and accommodate service appointments for Lexus Customers
• Give detailed description of services rendered and needed
• Encourage Lexus Service Schedule
• Follow computer programs, Cisco Finesse XTime, E Leads, coding systems, follow capacity levels, valet schedule, booking schedule
• Continued developing working relationships with all departments
• Provide direct lines of service to improve customer satisfaction
Tutor Time Learning Center
Learning Care Company-Massapequa, NY
November 2019 to March 2020
• Managing infants 6 weeks to children 4 years old.
• Organizing daily lessons and listening skills
• Teaching Communication skills including manners and independence
• TUTOR TIME HAD PUT THEIR EMPLOYEES ON COVID FURLOUGH Intake Medical
Receptionist
Abittan Heart, Dr. Meyer Abittan-East Hills, NY
January 2019 to November 2019
• Intake Registration Receptionist
• Greet patients upon arrival
• scrub chart for correct insurance, demographics
• Follow HIPAA rules and regulations
• Manage busy phone system, EMR system,Scanning all medical records
Receptionist
Long Island Medical & Gastroenterology-Great Neck, NY April 2018 to April 2019
• Registration included
• Check in/out
• Manage 8 line telephone system
• Work dual computer software programs
• Manage scheduling for 3 doctors and Operating room Education
Master's degree in Elementary Education
Adelphi University - Garden City, NY
January 1984 to January 1985
Bachelor in Arts and Science
Marymount College - Arlington, VA
August 1979 to May 1983
Skills
• Case Management (3 years)
• Customer Service and Relations (6 years) Links http://linkedin.com/in/patricia-guma-256b66238
• Business Development (3 years)
• Classroom management (10+ years)
• ELeads CDK purchasing records (3 years)
• Time management
• Office experience
• CPT coding
• Medical Receptionist
• Daycare
• Supervising experience
• Microsoft Office
• Management
• Administrative experience
• Experience working with students
• Education administration
Contact this candidate