Customer Service Sales Associate
Resume:
Elizabeth McFarland
Clarksville, TN *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Barista
Mug Shot Coffee Co.-Clarksville, TN
April 2024 to Present
As a Barista I am responsible for preparing and serving coffee and other beverages to customers. My duties include working with other Baristas to help take orders, preparing beverages, keeping the store stocked and clean, and providing timely service to customers. Shift Leader
Jimmy John's Sandwiches-Cookeville, TN
January 2024 to April 2024
In this position I worked as a full time Shift leader. I had responsibilities such as:
• Greeting customers.
• Providing customer service through front of house and over the phone.
• Making sandwiches up to the Jimmy John’s standard.
• Rotating and stocking meats, cheeses, various produce, etc.
• Preparing and baking bread.
• Keeping the store clean and sanitized.
• Operating a meat slicer and weighing slices.
• Driving the sandwich line and making sure all team members are on track
• Being responsible for setting the next shift up for success. Sales Associate
7-Eleven-Cookeville, TN
June 2023 to January 2024
In this position I worked as a full time cashier. My responsibilities included:
• Greeting customers.
• Providing customer service.
• Checking in and stocking store-wide inventory.
• Handling cash.
• Making safe-drops.
• Making sure the store was up to cleanliness standards.
• Preparing and serving hot food.
Sales Associate
Smoothie King-Clarksville, TN
April 2022 to December 2022
I handled the cash register, food preparation, stocking, and helped customers with menu items.
• Opened and closed store
• Welcomed customers
• Handled returns and exchanges
• Processed cash, check, or credit transactions with accuracy
• Counted cash drawers
• Stocked merchandise
• Answered questions
Sales Associate
Hot Topic, Inc.-Clarksville, TN
July 2020 to September 2021
I assisted customers, worked the register, was responsible for cleaning the store, and stocked.
• Worked in sales, selling Clothes, Jewelry, and Novelty Items
• Greeted customer
• Offered knowledge about all store items.
• Communicated with customers over the phone
• Entered customer information into the computer
• Received and filed online orders
• Completed in-store purchases
• Handled in-store returns
• Signed up customers for Loyalty accounts and Credit Cards
• Replenished merchandise
• Cleaned store daily
Education
Bachelor's degree in Computer Science
Tennessee Technological University - Cookeville, TN August 2022 to January 2024
High School Education
Montgomery Central High School - Montgomery County, TN May 2017 to May 2022
Skills
• Sales (3 years)
• Cleaning (3 years)
• Customer service (3 years)
• Stocking (3 years)
• Cashiering (3 years)
• Cash Handling (3 years)
• Retail Sales (3 years)
• Food service (Less than 1 year)
• Leadership (Less than 1 year)
• Cash handling (3 years)
• Retail sales (3 years)
• Cash register (3 years)
• Communication skills
• Hospitality
• POS
• Time management
• Product demos
• Guest relations
Languages
• English - Fluent
Certifications and Licenses
Driver's License
June 2020 to June 2025
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