Customer Service A M
Resume:
Robert Carter
Dallas, Texas 75238
**************@*********.***
Sales professional with extensive training in healthcare and information technology, as well as being T.E.A. (Texas Education Agency) Certified in English as a Second Language and Elementary Comprehensive with an excelsior gift for helping students find their voice through language .
Education
Richland College ( Continuing Education)
Health Care Infornation Technician
Introduction to Computers,
Computers in Healthcare,
Coding and Classification Systems
Health Data Content and Structure
Texas A&M
23 hours toward a M.ED
2011
Trinity University
40 hours toward a M.F.A.
Skidmore College
B.S
Junior College of Albany
A.A.S
Professional Career Highlights
Achieved “Highest Producing Associate” in sales for national organization
Raised sales from $3,000-$5,000 a month to $18,000-$20,000 a month
Maintained inventory for organization
Provided excellent customer service
Proficient in designing innovative training initiatives
Able to deal with diverse populations of customers from entry level to the Executive level
Taught non english students to read and write proficiently
Professional Experience
Workforce Solutions of Greater Dallas 2024-present
(Recptionist)Duties include: answering the phones,Directung constituents to where they can find answers and solutions to work related issues that might put them back on track to employment.
Citysquare 2019-2023
Receptionist ( Fanny Mae Youth Center)
Duties include: answering the phones, Directing constituents to where they
Need to be, Directing all calls to the department of need for resolution, Helping constituents with their various needs.
Citysquare 2019-Present
Receptionist ( Fanny Mae Youth Center)
Duties include: answering the phones, Directing constituents to where they
Need to be, Directing all calls to the department of need for resolution, Helping constituents with their various needs.
Home Depot 2017-2018
Millwork Specialist:
As a Millwork Specialist: I designed windows and doors for
New construction as well as pre-existing buidings using
Cad (Computer Aided Drafting) drafting programs to enhance or deminish whatever the Client preferred
American Residential Services 2011-2017
Customer Service Representitive:
Utilized Tried and true proven sales techniques to get customers
try our insulation products, as well as our air conditioning and heating
products and services
Sears & Roebuck Co
Sales Associate 2000-2011
Aaron Rents and Sale Furniture
Sales Associate 1998-2000
Robert A Carter Company
Owner/Operator 1989-1997
Dallas Independent School Teach 1981
ESL instructor (TEA Certified)
ESL Instructor( TEA and Elementary Comprehensive Certified) 1989-1994
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