Customer Service Sales Associate
Resume:
Tracy Amen
*** ***** **** ** ***** park TX *****
*********@*****.***
Education
ResCare Academy 2017 Customer Service Representative (CSR)
Customer Service over the Phone
Cedar Park High School 2005
High School Diploma
Professional Experience
Leander ISD,
Leander, TX
2023
Bus Monitor
As the bus monitor I was in charge of helping kids on and off the bus, helping them with seat belts and following the rules of the bus. I worked with special needs kids with wheelchairs and harnesses.
Metro PCS By T-Mobile, Cedar Park TX
2021
Sales associate
As a sales associate I greeted potential buyers and asked them questions about the types of things they were looking in there next phone, who the phone was for and what apps they used the most to determine the planes they needed and other priorities needed for the phone
Opinions, Cedar Park, TX 2017
Recruiter/ Store Associate
As the recruiter/store associate, my job duties include recruiting and gathering customers within LakeLine Mall to perform database surveys. Surveys include various topics on company products in an effort to assist organizations in analyzing product revenues/profit. Successfully gathered individuals based on survey criteria such as gender, race and age. Performed successful call backs in providing quality customer service to ensure product satisfaction.
•Met and exceeded productivity standards
Little Caesars, Cedar Park TX 2013
Crew Member/ Cashier
As the crew member, my duties include providing great customer service to all individuals and successfully filling/preparing food orders within a timely manner. Successfully performed company recipes, training and policies/procedures.
•Excellent communication and interpersonal skills, and the ability to express a positive attitude toward others
Adeco/ Iron Mountain, Austin, TX 2015
Document Prep.
As the document prep, my responsibilities include preparing and maintaining hard copy files. Filing include following confidentially and HIPPA guidelines in an effort to secure client information. Successfully assisted staff in performing office duties, data entry and data processing.
•Ability to organize documents successfully
Doyal Firearm instructor (DFI), Cedar Park, TX
2015
Office Assistant
As the office assistant, I performed various tasks including answering phone calls, filling and record keeping. Assisting clients with company websites and providing details regarding handgun license/ certifications.
•Successfully created and developed company spreadsheets in order to access client database
Employment Skills:
•Ability to reflect professionalism
•Proficient in communication skills
•Proficient in phone call functions.
•Ability to scheduling appointments
•Proficient in general office duties
•Ability to work in a team
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