Kat Walsh
Caring individual with great communication and personality traits
Albuquerque, NM 87123
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Beehive Homes Assisted Living-Albuquerque, NM
June 2023 to Present
Being in direct assistance to the House management of an assisted living facility caring in the memory care unit.
• Changing medication orders and discontinuing medications for residents.
• Ensuring medication is ordered through local facilities to ensure balance and comfort of our residents.
• End of life training exercises and training new employees with these skills.
• Changing briefs and clothing on a 2 hour schedule.
• Making incident reports on our blue step system and reporting changes to the families of these residents and management when required to do so.
• Maintaining comfort and happiness for our residents declining and their loved ones.
• Passing out medications on a scheduled basis including narcotics, being medication certified to do so.
• Assisting with bathing and dressing of our residents. Including brushing teeth and other hygienic practices.
• Ensuring the house is clean and tidy and taking out soiled trash constantly and with every change of briefs.
• Staying in close and first name basis with the families and reporting daily behavioral health and changes.
• Handling emergencies efficiently and correctly when needed to do so with hospice care or emergency services.
• Transferring correctly and safely for all non mobile residents to and from bathrooms, wheel chairs, or other requirements.
Office Staff
Workforce Connections
September 2022 to February 2023
Assisting the staff by calling resources and speaking with some of the top assistance programs all over the state of New Mexico to assist New Mexico residents whom are homeless, or needing resources for childcare, rehabilitations for disabilities or drug use or legal issues, etc and insuring all contact information, and addresses were up to date. After months of research, the information obtained was then put together for the establishment to assist those in need in New Mexico. Direct Support Provider
Community Options
December 2021 to July 2022
Working hand in hand with the New Mexico Disabilities Waiver and assisting individuals with Developmental Disabilities. As required by the state, was verified to dispense medications on time scheduled basis, transporting the clients to appointments, or other programs and always ensured their safety. Was trained, and utilized properly movement for wheel chair clients and to transport them in handicap accessible vans safety. Always working hand in hand with the establishment, as well as the residents' team, as well, families to ensure the clients were always had a sense of safety, comfortability, and, plenty of activities to keep them active and apart of society. Tax Assistant
H&R Block LLC
January 2019 to April 2021
Starting off in the front doing office and clerical work during the hectic Income Tax season, by appointment setting with the Tax Professionals of their choice in an two jour minimum time frame to ensure their was enough time to complete the return with ease for the client and the Professional.
Duties also included opening and closing of a total of three different locations over the duration of time employees. This included closing out computers, counting register's and other closing duties accurately. Also assisted management with Bank Deposits and mailing them off accurately when management requested. After my first tax season I was then promoted to Tax assistant where I had a cerification to physically do tax returns and finish them up after the tax professional had met with the clients. I had to ensure all information was correct like banking information for deposits, and the client understood their stipulations or agreements. I would then process the return. Masters in Criminal Justice with Human Resources
Human Resources
Education
General Education Diploma
2001 to 2003
Skills
• Group Therapy
• Mental Health Counseling
• Behavioral Therapy
• Crisis Intervention
• Call center
• Call center management
• Inbound and out bound calling
• Customer service
• Customer support
• Home care
• Medication administration
• Case Management
• Autism Experience
• Computer skills
• Typing
• Leadership
• Working with people with developmental disabilities
• Caregiving
• ADLs
• Senior care
• Assisted living
• Working with people with disabilities
• Working with people with autism
• Communication skills
• Nursing home experience
• Medical terminology
• Driving
• Office management
• Data entry
• Microsoft Excel
• Phone etiquette
• Public relations
• Time management
• Sales
• Marketing
• Telemarketing
• Front desk
• Cash handling
• Medical records
• Organizational skills
• Training & development
• Behavioral Health
Certifications and Licenses
Driver's License
Driver's License
March 2024 to March 2025
Certified Medication Technician
Residential Care/Assisted Living Administrator