Customer Service Data Entry
Resume:
Teresa Linden-Wadley
Casper, Wyoming 82604
Cell
Summary of Qualifications
Over 20 years Administrative experience. I am computer knowledgeable, attentive to
details, strong organizational background. I have the ability to grasp new ideas and
concepts quickly while providing tangible results. Works well in groups and on my own,
embodies good time management skills. Provide excellent customer service skills.
Mountain West Technologies – April 2022 to Present
Customer Service/ Construction Secretary/Billing Administrative Assistant
Daily data entry
Update client files
Answered multiple Phone Lines
Reply to customer emails regarding their services
Process account closure requests
Notary Public
Meet with the public to pay their bill
Customer calls on a daily basis
Prepare daily and weekly bank deposits
Weekly phone calls for delinquent customers
Prepare delinquent letters and emails to customers
Offer Administrative Assistance support to all staff including C.O.O. and C.F.O. and other department leads as needed
Provide excellent customer service
Natrona County Clerk’s Office December 2021 to April 2022
Customer Service/ Prepared Titles for Vehicles
Meet with public to transfer and make new vehicles titles
Daily filing
Daily data entry
Update client files
Answered multiple Phone Lines
Provide excellent customer service to all clients
Notary Public
Summit Title Services - Casper, WY April 2021 to December 2021
Title Preparer / Administrative Assistant/ Title Commitment Preparer/ Notary Public
Title Examiner
Draft Title Commitments
Communicate with Realtors
Communicate with Clients/ Lenders
Make Bank deposits
Property searches in idocs and at the court house archive site
Searches that include Tax Assessors site for different counties throughout Wyoming
Answer Phones
Greet incoming clients
Help Notarize documents at property closings
Draft Title Commitments
Data Research at County Clerk’s office on Properties and Easements
Met daily with branch office in Cheyenne
Offer Administrative Assistance support to all staff
Daily data entry
Update client files
Order Office supplies
Met with Realtors and clients to sign closing documents on homes or land purchases
Delt with local Realtors on property searches for potential home buyers
Casper Law Office, LLC. Family Law Office July 2015 to December 2020
Casper, Wyoming 82601
Administrative Assistant/ Legal Secretary/Accounts Manager
Offer Administrative Assistance support to all staff
Daily data entry
Schedule all new incoming clients as well as existing clients’ appointments
Send out daily Forwards to clients
Draft Mediation Appointment Letters to clients
Draft Appointment Letters to clients
Draft Correspondence to local county District Courts for filing of documents
Draft New Legal Services Agreement for new client
Draft Petitions and Motions when needed
Update client files
Order Office supplies
Take papers to local court for filing
Keep monthly copier client list updated
Assist Paralegal in preparing for trails
Help prepare exhibit list and files for court trials
Assist Paralegal in preparing trial notebooks
Process payments from clients
Enter monthly time for Attorney in PCLaw
Enter my monthly time in PCLaw
Create New Client folders and labels
Daily filing of client documents into individual client files
Communicate necessary calls to clients on behalf of attorney
Communicate with local court and surrounding counties court houses
Provide excellent customer service to all clients
In charge of keeping postage on postage meter machine
Assist paralegal with any assistance needed.
Make bank deposits
Manage multiple job functions efficiently and accurately
Answered multiple Phone Lines
Notary Public
Hunting Energy Service August 2011 – April 2015
Casper, Wyoming 82601
Administrative Assistant Inventory Specialist for Shipping and Receiving Department
Quality Control Line Inspector
Offer Administrative Assistance support to all staff
Daily data entry
Communicate on a daily basis with front office support staff
In charge of preparing all paperwork for incoming and outgoing freight trucks, Hunting’s or any sub-contractors
Responsible for Customs Invoices for weekly freight truck going to Canada
Daily Spread Sheet for stators and rotor for rework.
Verifying tool and job numbers on daily work orders
Write up work orders
Assist Shipping Supervisor and Shipping Lead
Ship Out All Fed Ex and Fed Ex Freight for mud motor shop and front office personnel
Distribute incoming Fastenal Orders to their prospected departments
Liaison between Mud Motor Shop and Front Office personnel
Part of company Emergency Response Team
Assisted Machinist in setting gages needed to repair parts.
Handle all paperwork for machinists.
Measured all parts that were done for rework to make sure they past the qualifications.
Measure new manufactured parts making sure that they are within the correct
specifications according to our engineering prints.
KCWY News 13 October 2009 - August2011
Mills, Wyoming 82644
Administrative Assistant/ HR Rep/AC/AR
Offer Administrative Assistance support to all staff
Gather and distribute daily mail
Make daily bank deposits
A/R and A/C
HR Rep for station
Daily data entry
Communicate on a daily basis with corporate office
Assist Station Manager and put together yearly department budget
Oftedal Construction 7/2007 - 11/2008
Casper, Wyoming
Branch Office Administrative Assistant
Offer Administrative Assistance support to all staff
Assist Project Managers
Assist President and Vice President with research projects
Prepare bid bonds
Order all office supplies for office and field offices
Manage multiple job functions efficiently and accurately
Distribute Payroll and daily mail
Create P.O.'s and send to main office
Assist Safety Manager
Help coordinate yearly company meeting
Pizza Hut 4/2007 - 08/2011
Casper, Wyoming
Waitress/Customer Service Rep/ Certified Trainer/Cashier
Provide Quality Customer Service
Team Leader
Food Distributor to Customers
Train New Employees in Food Service
SOS Staffing Agency 11/20064/2007
Casper, Wyoming
Office Assistant
Schlumerger Drilling and Measurement
Temporary Office/ Clerical Work
Offer Administrative Assistance support to all staff
Manage multiple job functions efficiently and accurately
Distribute Payroll and daily mail
Processed Daily, Weekly and Monthly reports
Processed weekly time sheets and Distributed paychecks
Answered multiple Phone Lines
Graduated Seneca Valley High School 1982 – Germantown, Maryland
Attended Montgomery Community College – Rockville Maryland
Member of local and national horse club - Back Country Horseman. – Volunteer time on horseback for traffic control at local events in community and trail clean for the Forest Service. Member of Worship –Praise Team at church – Lead singer.
Notary Public
REFERENCES AVAILABLE UPON REQUEST
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