Customer Service Nursing Home

Markayla Macon

Rolling Fork, MS *****

***************@******.***

+1-662-***-****

Authorized to work in the US for any employer

Work Experience

Child Care Worker

Lalas learning academy - Greenville, MS

May 2023 to Present

I help students with homework and teach the smaller children their colors, numbers, alphabets and how to spell their name.

CNA

Sharkey Issequena Hospital & Nursing Home - Rolling Fork, MS September 2021 to March 2022

• Assisted 5 disabled and elderly patients daily

• Cleaned bathrooms and rooms

• Provided for residents' physical and emotional needs

• Took vital signs regularly

• Assisted residents with daily routines: walking, bathing, dressing, grooming and feeding

• Worked in a nursing home and nursing facility

Cashier/Customer Service

Von&Bjs LLC - Rolling Fork, MS

June 2019 to March 2022

I was a worker that could run every area of the restaurant . I could cook & run the cash register . I’m the type of worker that can multitask and work on more than one thing at a time Cashier/Customer Service

Chucks dairy bar - Rolling Fork, MS

May 2021 to October 2021

I was an cashier I was trained to learn prices and remember them . I was trained to take orders and give the best costumer service.

Education

High school diploma

South Delta High School - Rolling Fork, MS

August 2018 to June 2021

Skills

• Cashiering

• Customer service (3 years)

• Organizational skills

• Communication skills

• Cash handling

• Food preparation

• Driving

• Stocking

• Leadership

• Home Care

• Restaurant Experience

• Serving Experience

• Caregiving

• Senior Care

• Microsoft Word (2 years)

• Guest Services

• English

• Customer service (3 years)

• Call center (2 years)

• Banking

• Software troubleshooting

• Typing

• Windows

• Accounts receivable

• Negotiation

• Employee relations

• Human resources

• Troubleshooting (2 years)

• Desktop Support

• Microsoft Windows Server

Languages

• English - Fluent

Certifications and Licenses

CNA

Assessments

Customer focus & orientation — Proficient

July 2022

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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