MICAH SYLVAS
***** ******** ** 346-***-**** DOB *1/18/2001
PROFESSIONAL HISTORY
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure the offered position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. EXPERIENCE
CGI federal
Passport specialist
06/2023- Present
Performed routine data entry or document management.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Staved up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Self-motivated. with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines. Adaptable and proficient in learning new concepts quickly and efficiently
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments. Used critical thinking to break down problems, evaluate solutions and make decisions 2
Cashier Team Lead, 03/2022 - 12/2022
The Boardroom Salon For Men - Sugar Land, TX
o Communicated with customers and team members to solve problems. o Worked extra shifts during busy periods and covered for call-in employees to maintain service levels. o Assisted customers by answering questions and fulfilling requests. o Processed both cash and card purchases and returns. o Received and processed customer payments.
o Restocked and organized merchandise in front lanes. o Quickly and accurately counted drawers at start and end of each shift. o Helped customers complete purchases, locate items, and join reward programs. o Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
o Trained team members on cash register operation and cash handling. EDUCATION
Bachelors Business Administration : Expected in 06/2025 Lamar University - Beaumont, TX
High School Diploma: 06/2020
George Ranch High School - Richmond, TX
SKILLS
o Fee Management
o City Code Knowledge
o Office Management
o Problem-Solving Abilities
o Customer Service
o City Personnel Supervision
Document Review
- SPORTS HEALTH/FITNESS
I played football and baseball while in my youth. Playing these two sports taught me hard work is the real equalizer. Teamwork and communication takes any organization to the next level. Languages/
Spanish
Professional Working
English fluent