Customer Service Office Manager
Resume:
Angelica Meyer
Office and retail management professional
McAllen, TX 78501
*******@*****.***
My extensive experience in retail has shaped my drive to provide over and above customer service and team leadership.
Authorized to work in the US for any employer
Work Experience
Office Manager
Wholesale Distribution Company-McAllen, TX
September 2021 to Present
• Answer calls and relay messages
• Scan and organize mail, invoices and bills
• Research products for current costs
• Input and manage inventory
• Maintain up to date employee and business files
• Print inventory labels
• Manage front end registers, cashiers
• Formulate, present and deliver solution oriented management
• Foster and maintain effective communication and support for coworkers
• Assist accountant
• Make and receive payments for customers
• Balance and create Purchase Orders, Sales Orders
• Experience with Vend, Bright Pearl and Fish Bowl POS
• Use tablets and handhelds to complete orders
Front Desk Receptionist/Office Assistant
By Grace Massage & Skin Care-McAllen, TX
March 2021 to September 2021
• Greet clients, schedule appointments, prepare client and room for treatments
• Follow up with clients and doctor appointments
• Engage with and reach out to community
• Cross promote with local businesses
• Maintain a tranquil environment to better serve our clients Manager
ELITE CIGAR CAFE-Dallas, TX
May 2020 to August 2020
• Financial management
• Team building expertise
• Planning and strategy
• Daily operations supervision
• Staff evaluations
• Promotional campaign development
• Leadership and task/assignment delegation
Customer Service & Sales Representative
Havana House-McAllen, TX
January 2018 to October 2019
• Responsible for the daily operations and provide knowledgeable and prompt service on our products
• Maintain a relaxed lounge atmosphere for our cigar enthusiasts
• Process all transactions
• Develop and maintain a professional and personable relationship with our patrons
• Create and maintained a social media presence
• Organize and run events with local businesses
Footwear Sales Associate
Academy Sports + Outdoors-Edinburg, TX
June 2017 to August 2017
• Work as part of team to maintain department, assist customers, place orders, answer calls, provide assistance to other departments as needed,
• Properly stock and style shoes and accessories.
Cashier/Customer Service
Family Christian Stores-San Antonio, TX
March 2012 to September 2012
• Sales floor and telephone duties
• Build communication skills as part of a team to meet daily store goals
• Organize and stock books and merchandise according to visual guidelines and store needs Intimate Apparel Coordinator
Target Stores-San Antonio, TX
October 2008 to November 2011
• Assist with back up cashier and customer service counter
• Use scanning gun, label printer complete tasks
• Work as part of small and larger teams to meet goals
• Oversee the Intimate Apparel and Activewear departments
• Attend fitting room, telephone and sort returns
Sales Associate
WalMart Stores-Edinburg, TX
March 2005 to October 2008
• Assist in stocking, ticketing, with POGS
• Provide cashier and additional sales floor assistance as needed
• Work as part of the soft lines team to keep a clean and customer driven sales floor
• Attend fitting room and assist customers on telephone
• Greet customers as they enter the store
Education
Academic certificate in Professional Massage Therapy South Texas Vo-Tech - McAllen, TX
December 2018 to December 2019
Skills
• Inventory Management
• Hostess
• Upselling
• Social Media Management
• Marketing
• Bartending
• Event Planning
• Financial Management
• Supervising Experience
• Leadership
• Product demos
• Microsoft Word
• Personal Assistant Experience
• Office Management
• Organizational skills
• Filing
• Multi-line phone systems
• Coffee experience
Certifications and Licenses
driver's license
Additional Information
Skills
Customer Service (10+ years), Retail (6 years), Stocking (6 years), Telephone Skills (6 years), Photography (2 years), Customer Care, CSR, Customer Support
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