General Manager Customer Service
Resume:
Robert Meharg
**** ********* ****, ***** ****, TX 77479
************@*****.***
Objective
Restaurant Operation/Customer Service
Profile
●Successfully managed day-to-to operations for a high-volume, family-oriented restaurant.
●Positive people skills, whether it be with customers or employees.
●Incredibly detailed and knowledgeable about the restaurant industry and what it takes to strive for excellence and achieve superiority.
●Familiar with all aspects of computer networking and Microsoft software products.
●All Food Management Certifications are up to date – TABC, City of Houston, Allergen, COVID19 (TRA)
Employment
Center Court Pizza & Brew
General Manager
January 2024 – March 2024
● Responsible for the successful operation of a large restaurant in every aspect and detail.
●Manage payroll of approximately 80 employees.
●Monitor product quality and correctness.
●Enforce company policies and practices to grow and nurture business.
●Keep books and ensure correct purchasing of products and timely payment.
●Maintain fiscal integrity and physical operation of the entire facility.
Chuys Fresh Tex-Mex
March 2021- December 2023
Bar Manager
●Oversee all Bar Operations and ordering.
●Manage all Bar costs and staffing.
Goode Company Seafood – Westpark
March 2015 – January 2021
General Manager
●Was part of the ‘Beta Team’ that allowed for the implementation of many new programs for Goode Company as a growing company – Toast POS implementation, Compeat Scheduler.
●Established all Key Performance Indexes for the store and was successful at achieving them all.
Goode Company Seafood – Westpark
October 2010 – 2015
Manager
●Established scheduling practices that led to Company best Labor.
●Guest Development – established new and continued relationships with Guests that extended over a decade.
Saltgrass Steak House, Sugar Land, TX 1/2007-2010
Assistant General Manager
●Responsible for the successful operation of a large restaurant in every aspect and detail.
●Manage payroll of approximately 80 employees.
●Monitor product quality and correctness.
●Enforce company policies and practices to grow and nurture business.
●Keep books and insure correct purchasing of products and timely payment.
●Maintain fiscal integrity and physical operation of the entire facility.
●Trained in every job position in the organization.
●Promoted from Front Manager.
Café Adobe, Sugar Land, TX
1/2001-2007
General Manager
●Responsible for the successful operation of a large restaurant in every aspect and detail.
●Co-authored several of the employee manuals, and company policies with senior management.
●Manage payroll of approximately 100 employees.
●Monitor product quality and correctness.
●Enforce company policies and practices to grow and nurture business.
●Keep books and ensure correct purchasing of products and timely payment.
●Maintain fiscal integrity and physical operation of the entire facility.
●Trained in every job position in the organization.
●Promoted from Assistant Manager.
Café Adobe, Houston, TX
03/1991-12/2000
Assistant Manager
●Managed day-to day operations
●Learned as much as possible to further myself and the company.
Hyatt Regency, Houston, TX
10/1989-02/1991
Head Server/Training Server
Education
●University of Houston
Bachelor of Arts, History
Completed three years towards achieving this degree
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