Administrative Assistant Customer Service

Administrative Assistant Renee Medina

***** ***** ****** ********, ********** 95209

209-***-**** Cell * *********@***.***

Skills Summary

Administrative Assistant with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, scheduling and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, and QuickBooks to facilitate daily office operations. Self-motivated, energetic, team and individual contributor with the ability to work well in a fast-paced professional setting.

Core competencies

• Organizing

• Filing

• Scheduling

• Microsoft Excel and Office

• Team Collaboration

• Basic QuickBooks skills

• A/P Entry

• A/R Entry

• Bank Reconciliation

• Payroll processing & Administration

Work Experience

August 2015 – August 2023

GENERAL MANAGER / OWNER - CHUCK’S

General business management, customer service in person & over the phone, hiring, training, and scheduling staff. Effectively communicate with customers and manage vendor relations. Organized daily staff duties and assisted with inventory and quality control. Responsible for bookkeeping, payroll and human resources. Managed insurance, worker’s compensation and permits.

• Customer Service

• Staff Management

• Organization

• Bookkeeping entry, financial reports and business analysis

• Coordinated effectively with vendors and services providers.

• A/P, A/R, General Ledger, Financial Statements, Sales Tax Prep., Human Resources and Payroll Services, as well as State and Federal Reporting and audits. February 2007 – Present

OWNER – D&R BOOKKEEPING & PAYROLL SOLUTIONS

Bookkeeper / Administrative Manager and business owner in the Stockton Community for over 15 years, serving clients in many different industries and in different capacities.

• Serving small to mid-sized companies in the areas of Manufacturing, Agriculture, Retail, Food & Entertainment, Social Services and Government.

• Provide Full-charge bookkeeping and general ledger accounting, reporting and analysis.

• Work with internal and external auditors during reviews and audits.

• Provided A/P, A/R, General Ledger, Financial Statements, Sales Tax Prep., Human Resources and Payroll Services, as well as State and Federal Reporting and audits. Education

Lincoln High School – Stockton, California

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