Substance Abuse Counselor

Roosevelt Long

Springfield, IL *****

217-***-**** **************@*****.***

Professional Summary

Hardworking and reliable Patient Associate focused on going above and beyond to support team and serve customers. Trained in Customer Service and offering top-notch support to those in need. Motivated to continue to learn and grow as a Care Giving professional. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure Substance Abuse Counselor position. Ready to help team achieve company goals.

Skills

Patient caregiver and monitoring

Customer Service

Shipping and Receiving

Mail and Service Delivery

Nutrition and Meal Planning

Problem Solving

Critical Thinking

Agency Service Requirements

Maintaining Client Records

Teamwork and Collaboration

Client Needs Assessment

Government Subsidy Programs

Client Home Visits

Client and Family Interviews

Family Reunification

Active Listening

Case Notes

Issue Reporting

Individual and Group Counseling

Safety and Risk Assessments

Community Service Programs

Life Skills Instruction

Improvement Strategies

Coping Techniques

Work History

11/2022 to Current

Bureau Of Prisons Counselor

Family Guidance Center – Springfield, IL

Helping federal inmates adjust to the community and their families.

Employment & Home visitation check-ins

Assist in gaining employment.

Assist in finding housing and personal needs.

Provide assistance in financial planning.

Prepare progress reports for health, mental, substance & alcohol abuse.

24/7 – Monitoring on client location

Prepare progress reports for health, mental, substance & alcohol abuse.

Send Reports to The Bureau of Prisons

Attend weekly staff meetings

7/2022 to 11/2022

Case Aide

Family Service Center – Springfield, IL

Carried out day-to-day duties accurately and efficiently.

Prepared variety of different written communications, reports and documents.

Developed team communications and information for meetings.

Proved successful working within tight deadlines and fast-paced atmosphere.

Maintained energy and enthusiasm in fast-paced environment.

Collaborated with team members to achieve target results.

Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

12/2021 to 03/2022

Recovery Coach

Gateway Foundation Rehab Centers – Springfield, IL

Testified in court regarding client behavior, treatment goals and progress.

Developed and implemented individualized treatment plans.

Participated in multidisciplinary meetings focused on providing comprehensive assistance.

Gathered information about useful resources and helped coordinate referrals.

07/2019 to 11/2021

Food and Nutrition Assistant

HSHS St. John's Hospital – Springfield, Illinois

Removed used items from tables, cleaned surfaces, and sanitized touchpoints

Followed infection-control and prevention processes to minimize risks to vulnerable patients

Collected and processed patient meal orders to serve individual needs

Checked choices against prescribed diets and submitted to dietitian

Helped plan regular and modified menus based on current diet manual

Oversaw proper portion control when serving food

Handled incoming phone calls from patients to assist with navigating menus and selecting food choices

Communicated patients' needs to kitchen team, including allergies and personal preferences

Tracked patient food intake and reported progress to dietician for review and correction

Take the food trays to patient rooms

01/2020 to 01/2021

Developed nutrition plans addressing individual patient diabetes and food allergies.

Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets.

Coordinated menus and ordered necessary items to prepare food for medical requirements.

Assisted patient’s clients with mean plan development, addressing individualized dietary requirements.

Studied health needs and goals established by dieticians, physicians and nurses to provide nutritious and balanced meals to patients.

Took meal trays to patients and checked for satisfaction with dietary requirements.

08/2017 to 05/2019

Parking Attendant

Brookfield Zoo – Brookfield, IL

Reconciled payment balances and performed opening and closing duties such as counting cash

Maintained evenly spaced traffic lanes and designated parking areas

Removed ice and snow from parking garage, driveways, and sidewalks for public safety

Directed and controlled traffic in parking lots and valet driveway

Assisted handicapped individuals with wheelchairs and other mobility devices such as walkers

Monitored and controlled entrances and exits to parking area to secure lot

Processed cash or credit card payments for parking charges by collecting payments for parking

Responded to customer problems and complaints by listening to needs and taking action to resolve

Used hand signals and flashlights to direct motorists to the correct parking location

Tagged vehicles and documented times to keep track of the parked vehicles and their related customer information

Continuously patrolled the parking areas to collect debris and identify any safety issues or criminal concerns

Kept cash secure and the register balanced to avoid any discrepancies

Greeted customers, opened car doors, and offered exceptional service to exceed expectations for parking needs.

01/2019

10/2016 to 08/2017

Prosthetics/Orthotics Maintenance Trainee

Veterans Industries, Edward Hines – Hines, IL

Received physical therapy equipment from shipping docks to assemble (wheelchairs, walkers, crutches etc.)

Shipped physical therapy equipment to residential and commercial addresses

Assisted and monitored disable individuals needing support

07/2007 to 05/2015

Carrier

U.S. Postal Service – Chicago, IL

Picked up outgoing packages and parcels from the mail and residential addresses

Loaded delivery vehicle in correct order for smooth deliveries

Checked vehicle daily, handled basic upkeep, and helped coordinate major maintenance needs

Lifted numerous packages at mail hub and customer locations to complete deliveries

Drove approved vehicles to deliver letters, legal envelopes, and large packages

Secured mail from tampering or loss to meet strict standards

Operated postage application machinery to prepare mail for delivery

Sorted and cased mail for delivery to residential and commercial addresses

Maintained daily trip log of special deliveries and any reportable incidents

Handled and delivered time-sensitive documents and packages, mapping routes and considering traffic patterns and driving conditions to make timely pickups and deliveries

Consistently met schedules for the timely collection and return of mail

Documented the receipt of new letters and packages to confirm receipt and start the delivery process.

01/1979 to 01/1982

Field Radio Operations and Switchboard Communications Operator

U.S. Marine Corps

Recognition 5 Bee Award (Being Exceptional Every day, HSHS St

John's Hospital

Education

Bachelor of Science: Criminal Justice, Human Services

Colorado Technical University - Colorado Springs, CO

I am a musician and singer and like to write poetry

I had a band with my family and friends from high school, I can play different instruments such as

drums, bass guitar, sax, trumpet, a little keyboards and I sing. I write poetry and also, songs.

Contact this candidate