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Administrative Assistant Customer Service

Location:
Miami, FL
Posted:
October 20, 2024

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Resume:

Elena LIMÓN

***** ** *** ******

Miami, Fl ****7

305-***-**** *********@*****.***

A highly organized and detail-oriented administrative assistant with years of experience in customer service, office management and accounting. Very committed to providing efficient and effective support to ensure the smooth running of the office. Extensive work experience in the U.S., Italy, and Mexico.

QUALIFICATION SUMMARY

Proven work experience as an administrative and accounting assistant

Good knowledge of bookkeeping procedures

Solid data entry skills with an ability to identify numerical errors

Knowledge of Office 365 Suite

Excellent communications skills

Good organizational and time-management abilities

Multilingual – Spanish (native), English (novice-high), Italian (proficient)

EDUCATION

Administrative Assistant – Certificate of Achievement - Instituto Femenino Puebla, Mexico

Technical Accounting - Instituto Tecnico G. Oberdan

High School - Scuole Medie di Treviglio

Currently enrolled in Computer skills training at Miami Dade College

EMPLOYMENT HISTORY

Manhattan Chicago Kendall 2017 - Present

Catering and Signature Pasta Cook/Assistant Restaurant Manager/Chef

Manage and store vendors’ contracts and invoices

Gather guests’ feedback and recommend improvements to our menus

Prepare shift schedules and process payroll for restaurant staff

Maintain an accurate record of work requests and completed materials, preparing related reports as requested

Staffing Agency Sabbio, Bg. – Bergamo, It. 2008 - 2009

Cashier and Inventory Management

•Greeted customers when entering or leaving the store

•Managed transactions with customers using cash registers

•Assisted management with the inventory and supply levels

•Resolved customer complaints, guide them and provide relevant information

Elos Inmobiliaria, SRL – Bergamo, It. 1994 - 2008

Administrative Assistant

•Supervised client databases and updated client information

•Processed bank deposits and reconciliated financial statements

•Reported on the status of accounts payable and receivable

•Contacted clients and send reminders to ensure timely payments

Arizmendi, Espinoza & Compañía - Accounting Corporation – Puebla, Mx. 1987 – 1993

Administrative and Accounting Assistant to the Audit Partner

Prepared and maintained confidential financial records, including ledgers and trial balances

Responsible of client database and documentation

Prepared audit documentation

Assisted with special projects and other duties as assigned



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