Business Solutions Office Management
Resume:
Mirza Arreaga
Houston, TX *****
*********@*****.***
With over 10 years of healthcare experience, I have extensive experience in office management and the implementation and upgrade of integrated business solutions. In the process of building team management skills, I understand that it is essential to promote and foster an open team environment that allows employees an open-ended chance to perform at their maximum potential. My background and experience with multiple languages offer and added bonus to any office. Ever expanding, I continue to be self-motivated, energetic and always available to take on new challenges. Work Experience
Transportation Specialist
MVM - Pecos, TX
February 2022 to Present
Responsible for the safe and secure transportation of unaccompanied minors. While Accompanying them on domestic or international flights and /or via ground transportation to facilities all over the country. On trip progress I had to enter in my milestone from the beginning of each trip during the end of each trip.
Information about the minor that was in my charge during the trip. Shift Lead
Catholic Charities - Houston, TX
March 2024 to May 2024
Responsible for the safety of the minor. Supervising YCW . Also Coordinating activities for minors. Helping with new intakes using the UC Portal to update any documentation. Assisting with phone calls was needed. Had my population and
Rundown updated at all times. Scan IRs making SIRs needed . Safety Monitor
UPBring - Katy, TX
May 2023 to December 2023
Responsible Maintaining surveillance systems and ensures they are always recording. Ensure that the correct time and date are recorded on the surveillance system. I Communicated frequently with Shift Leads and Supervisors. Making sure minors and Staff were safe at all times. Direct Care
CFRC Houston TX
October 2021 to February 2022
Monitor Immigrant teens from the ages 13-17 years old- During my time, we work on educational projects in order to learn while in our care.- We work on teaching them English, reading, and writing.- We take the children to church, zoo, and museums.- While in the facility, we monitor for safety, health, nourishment, and mental health.- Provide enriching activities throughout the day to maintain a healthy mind for our assigned children while always maintaining a safe energy level.- Diligently report any and all findings, concerns, or distress any individual may be having to my superiors.- Calm children during times of stress with kindness.
File Clerk
CFRC Houston - Tx
March 2021 to October 2021
Making sure that every documentation is filed in the right place. Documentations include Clinical, Case Manager, Medical,and Progress notes. When Advocated requested a file I will Encrypt everything. Keeping everything confidential.
Direct Care Worker.
BCFS - Baytown, TX
June 2018 to March 2021
Responsibilities :
Supervising minors. Checking their rooms and making home town phone calls to their families, teaching them Spanish and english. Also helping with new intakes. Youth Care Worker/Vocational Teacher- Full -Time
Southwest Key Programs - Houston, TX
March 2016 to April 2017
Implemented lesson plans for different grades. Oversees student activities and coordinated daily task that included student participation. Helped with intake paperwork when children had active cases. Also, taught the children a second language.
Responsibilities include: Conducted various classroom duties (i.e. completing daily paperwork, teaching children, supervising children, organizing activities, managing meetings, implementing classroom rules,, training new students.
Office Administrator/ Medical Assistant- Full Time & Part-Time Novum Pharmaceutical Research - Houston, TX
June 2009 to January 2012
Performed administrative duties and clinical duties. Responsible for research participant care and providing medications hourly. Completed paperwork and secretarial duties. Responsibilities include: Conducted various clinical duties (i.e. completing paperwork, answering telephones, maintained a calendar of activities, performed patient care, responsible for office activities, and performed additional duties as assigned). Organized seminars for new participants, while teaching methods to promote positive lifestyles; assisted the marketing department to promote various services available throughout the company to grow participant census. Completed and filled protocol paperwork. Implementing new procedures in the clinic and reporting all data to the research supervisor. Medical Assistant- Full -Time & Part-Time
In Line Chiropractic Care - Houston, TX
March 2009 to April 2009
Performed administrative and clinical duties as well as lab work. Responsible for providing and implementing health services to patients, while supporting office functions and procedures. Responsibilities include: Conducting various office duties (i.e. administrative paperwork, billing, verifying insurance, answering telephones, filling out forms, organizing and managing meetings, administrating injections, implementing patient care, and additional clinical duties as assigned) Skills
• Microsoft Office (Word, Power Point, Visio & Excel)
• HIPAA Knowledgeable
• New Patient Intake
• Administrator/ Secretarial experience (Over 8yrs)
• Billing/ Verifying Insurance
• Exam Set Up
• Volunteers annually for Houston AIDS Walk, Avon Cancer Walk, March of Dimes & Susan G. Komen Walk
• Wound Care
• Autoclaving
• Dosage Calculations
• Urinalysis Testing
• Certified Drug Testing/ BAT Technician
• Outlook Email
• LabCorp/Quest Knowledge
• Phlebotomy
• Familiar with EMR
• Access
• Injections
• Vital Signs
• EMR System (Electronic Medical Records)
• Bilingual in English/Spanish (written and spoken)
• EKG Testing
• Costumer Service
• CPR Certified (Infant, Child and Adult)
Certifications and Licenses
CPR Certification
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