Customer Service Food Safety
Resume:
Amanda Journell
Lillian, AL *****
*****************@*****.***
Diligent and detail-oriented shift leader with 5 years of experience in customer service, cash handling, and inventory management. Proficient in food safety and quality management, with experience in scheduling and training employees. Seeking a role that utilizes my skills in a more local setting. Work Experience
Shift Leader/Arbys/Store
Love's Travel Stops & Country Stores-Milton, FL
August 2021 to Present
I absolutely love working for this company, in May of 2025 would make 3 years for me at Loves. I live in Lillian, Al and commute to Milton for a 45 hour a week schedule. I transferred from a store in Poplarville, MS a year ago to take care of my elderly father. Well his health has improved, and the economy has not. I am looking for something closer to home. My responsibilities as a shift leader are WoW customer service, cash handling, ordering through Mclane twice a week, Daily/Weekly/Monthly inventory with a program called PAR, Safe Serve food quality and management, Scheduling 25 employees, checking timecards/ Edits for Payroll, Running a 8 hour shift without any other management, Training, Speed of service,and cleaning logs per shift. Customer service is very rewarding. I enjoy coming to work and being a part of something.
Staff Member
Jacob's Well-Poplarville, MS
January 2000 to May 2001
Was responsible for over 30 women at a time in a recovery center. Included counseling, scheduling and over 40 hours a week. The structure and care that the ministry instilled in me, set me up for a rewarding future.
Education
GED
Pearl River Community College - Poplarville, MS
August 2021 to May 2022
Skills
• Shift Management
• Senior Care
• Cashiering
• Food Safety
• Caregiving
• Home Care
• Laundry
• Retail Sales
• Payroll
• Food Preparation
• Assistant Manager Experience
• Customer Service
• Kitchen Experience
• Merchandising
• Microsoft Word
• Management
• Cash Handling
• Cleaning Experience
• Sales
• Personal Assistant Experience
• Food Service
Links
https://www.linkedin.com/in/amanda-journell-799b5b316? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app Assessments
Work style: Reliability — Proficient
September 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
September 2024
Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient
September 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Management & leadership skills: Impact & influence — Proficient September 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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