Administrative Assistant Data Entry

John Randall

*******.**@*****.*** 813-***-****

PROFESSIONAL SUMMARY

Earned a bachelor’s degree in Health Science from the University of South Florida, December 2013

Strong data entry abilities; 60 WPM

Proficient in MS office Suites (Word, Excel, Outlook, Power Point, & Teams)

Adept in the use of EPIC medical records system

Meticulous customer service and organizational skills

Excellent communication skills verbal and written

Able to follow detailed instructions

PROFESSIONAL EXPERIENCE

University of South Florida Health. Tampa, FL. 2018 to present

Patient Access Specialist 2

Utilizes the EPIC medical record system to register patients and record insurance information

Navigates Symplr to verify patient insurance

Schedules patient appointments

Reviews medical records for appropriate specialty scheduling

Coordinates the acquisition of patient records within HIPPA and federal guidelines

Works with partner agencies in various levels of priority care

Coordinates authorization and self-pay options with the financial specialist

Liaison for scheduling surgical procedures and testing

Lions Eye Institute for Transplant and Research. Tampa, FL. 2015 to 2018

Team Leader of Donor Services

Conducts medical screening with nursing staff to determine patient suitability for eye tissue donation.

Utilized the company database to enter patient referrals for transplant and research cases

Review medical records to aid in the screening process

Evaluate patient laboratory cultures for suitability

Approach family members inquiring eye tissue donation on non-registered patients

Complete risk assessment interviews with decedent family members

Handle and process patient information in compliance with FDA, EBAA, & HIPPA guidelines

Maintains library recordings of donor risk assessment interviews

Trained new hires in accordance to company standard operating procedures

Express Employment Professionals. Tampa, Fl. (Contract) 2014 to 2015

Event Planner

Responsible for event preparation and planning for galas, business functions, and wedding receptions

Participated in event preparation and provided hospitality to guests and clients

Provides hospitality for guests and clients

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Cared for an ill parent and pursued Bachelors degree 2009 to 2014

St. Joseph Hospital. Tampa, Fl. 2004 to 2009

Patient Care Technician

Assisted with patient admissions

Documented patient's vital signs, diet, and activities in their medical record

Assisted nursing staff with pre and post surgical care of patients

Verified patient’s identity and blood type before blood transfusions

Monitored patient’s vital signs during and after blood transfusions

Cared for patients in compliance with JCAHO and federal guidelines

Handled and processed patient information in compliance with JCAHO, HIPPA, and federal guidelines

Maintained a safe and organized environment for patients in compliance with OSHA and JCAHO guidelines

Payless Equipment Systems. Tampa, Fl. 2002 to 2004

Shipping and Receiving Clerk

Shipped and received orders of casters, wheels, and miscellaneous storage equipment

Sent invoices and checked incoming and outgoing orders for errors

Global Investment Recovery. Tampa, Fl. 1995 to 2002

Warehouse Supervisor

Supervised the demilitarizing and recycling of military equipment for the Department of Defense

Maintained and documented an inventory consisting of demilitarized reuse and telecommunications equipment

During shipping and receiving, recorded material by type and weight for billing purposes

Kept the facility in compliance with OSHA and fire code regulations

Operated forklifts to load and unload forty-foot overseas containers in compliance with Department of Transportation and federal guidelines

Education

University of South Florida, Bachelors in Health Science with a minor in Public Health

December 2013

Hillsborough Community College, Associate in Arts

May 2007

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