Program Manager Office
Resume:
MOLLY TAYLOR
CONTACT
EMAIL:
********@*****.***
Address:
Tucson Az 85705
SKILLS AND ABILITIES
Customer service, energetic, PowerPoint, Excel, Word, Teams, Outlook, Punctual, Retail sales, self-motivated, care giver, Program Manager, Lead, CPR/First Aid certified. Non-profit organizations. Office Manager. Management Skills. Notary Public. Employee of the year 2021.HIPPA trained. Supervisor. Article 9. Prevention and support Certified.
EDUCATION
Bisbee High School
1999 - 2003
Completed 9th through 12th grade successfully.
Cochise College
General education classes.
WORK EXPERIENCE
Beacon Group HAB Tech
September 2023-Current
Completed daily attendance. Maintained sight at all times of member and maintained safety, Used ABA therapy daily, specializing in Autism members.
Daily documentation for state purpose of funding.
Prepared meals
Helped with hygiene when needed.
Performed 1:1 duty when needed.
HIPPA compliant
Our Family Services Office Manager
April 2023- September 2023
Complete new hire paperwork. Inventory of supplies and equipment. Front desk when needed. Mail sorting. ADT monitoring 24/7. Pay payments to the outside billing agents. Process donations and send thank you letters. Help with IT issues. Obtain bids from outside contractors and work closely with them to ensure proper work abilities. Schedule meetings as needed. Obtaining training for members of staff as needed. Maintain maintenance requests. Data entry when needed.
Our Family Services Case Manager 1
January 2023- April 2023
Complete charts, follow-up with clients. Maintain personal boundaries while helping clients obtain personal success and financial freedom. Travel from site to site while maintaining mileage logs. Obtain groceries when needed. Referring clients to outside sources to obtain needs while in transition. Maintaining and continuing documentation as required.
AIRES LLC Program Manager
June 2021- January 2023 and March 2019-June 2020
I cook, clean, administer medications at correct times, sweep, mop, laundry, took consumers to appointments or anywhere else they would like to go. As a Program Manager, I make sure shifts are covered if one of my staff or another house’s staff called out of shift.
Maintaining a continual schedule for all employees as well as payroll. Also, I have been on call, so if there is no one to cover a shift at a house, then I am the one that covers the shift. ABA therapy conducted in home for members with Autism. Mental health monitoring.
AIRES LLC Lead Position
June 2020 -2021
As a lead my daily responsibilities are cooking, cleaning, sweeping and mopping, and medication administration. Since becoming a lead, I no longer have the responsibility of finding coverage when staff call out of their shift, but I do assist management and will cover a shift when needed. Since the beginning of the COVID-19 pandemic, I am no longer responsible for transporting consumers to their day program but still accompany them to their doctor’s appointments.
Private Caregiver
February 2013– March 2019
I took care of personal needs, did laundry, and dishes. I provided transportation to and from doctor’s visits as well as administering medication. I looked after animals, when needed, and went grocery shopping on a weekly or biweekly schedule and delivered to the correct address.
Beacon Group
Duplicating Machine Operator
November 2012- February 2013
Maintained equipment for the entire compound when necessary. Utilized large machines to maintain confidentiality while producing documents and projects for various customers and groups. Handled top secret documents including mail, replied accordingly, and completed monthly reports in a timely fashion. Received and replied to emails to and from customers regarding different copying or printing jobs that were needed using windows and other assorted software programs to complete jobs that were required of me.
Beacon Group Receptionist
June 2012- November 2012
Answered multiple phone lines and maintained confidentiality. Reported to case managers whenever employees have called out. Utilized multiple programs including email and fax when necessary to the information given to me. Greeted and helped customers and groups as they walked in. Balanced the drawer throughout the day to make sure nothing was short. Dealt tactfully and effectively with difficult customers while building a good rapport through excellent communication. Communicated information given to me clearly and accurately to the necessary individuals, customers, or groups that the information was related to. Checked and issued security badges to necessary clients and groups that were in the compound. Maintained a clean work environment by following all safety and cleaning protocol required. Sorted and sent out mail to the correct departments in the compound that the information was related to. Helped HR obtain information for incoming new staff. Prepared correct documentation for onboarding staff to complete. Secured all documents needed for new staff.
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