Human Resource Health Care

*********@*****.***

Telephone: 956-***-****

IMELDA SANDOVAL, R.N., BSN

OBJECTIVES

Seeking a position in a healthcare facility with administrative capacity that will benefit from my leadership, and communication skills, my extensive experience in management, billing, and nursing knowledge, assisting in achieving an efficient and effective health care delivery system, while providing a pleasant working atmosphere for the physician(s) and staff.

SKILLS & ABILITIES

Texas Board of Nursing License - Active

Critical Thinking Skills

Excellent Verbal & Communication Skills

Organizational Skills

Analytical Skills

Human Resource Experience

Proficient with full Microsoft 365

Self-motivated and able to work with little direct supervision and drive results with disciplined follow-through

Experience electronic billing and revenue cycle

PROFESSIONAL EXPERIENCE

MANAGER, CLINIC SYSTEMS OPERATIONS

WELLMED MEDICAL MANAGEMENT

May 2017-August 2023

Serve and led an IT team of 13 nurses who function as a liaison between business and IT application development teams.

Serve as an expert resource regarding the alignment of enterprise system strategies with the business goals and strategic drivers.

Act as a consultative resource for development teams and leadership for projects and facilitation of change of EMR and other IT application for end users

Effectively managed team through influence to drive results

Analysis of business process and workflows and drove support in compliance with policy and

And procedure to meet enterprise standards.

Managed projects as assigned with attention to detail, expected outcomes and timeliness

Drive change and EMR adoption success throughout enterprise

REGIONAL SYSTEMS CONSULTANT

WELLMED MEDICAL MANAGEMENT

September 2015-April 2017

Support and train the implementation of e-Clinical Works EMR

Act as a consultative resource for clinic staff and leadership for projects

Monitor compliance with eCW processes and take corrective action as needed

On- site technical assistance. Basic IT troubleshooting

Drive EMR changes and adoption success in the local market

Participate in departmental meetings and interdiscplinary team meetings as required

PRACTICE MANAGEMENT CONSULTANT

Self-Employed, Weslaco, TX

January 2009-Present

Platinum Surgery Center, Harlingen, TX

Mid Valley Internists PA, Internal Medicine, Weslaco, TX

Dr. Remi Jaiyeola, M.D., Gastroenterology Edinburg, TX

Dr. Leticia M. Volpe, MD, PA, Internal Medicine, Weslaco, TX

Dr. Khizar Ahsan, M.D., Gastroenterology, Edinburg, TX

Valley Endoscopy Center, Harlingen, TX

Dr. Arturo Bravo, Gastroenterology, Houston, TX

Performed a management, operations, and financial audit. Created reports with recommendations for the facility to the Board of Directors, Physicians, and Managers. Practice Management audit included, financial, operations, medical records, billing, and marketing recommendations. Implemented policies and procedures. Recruitment and Selection of necessary staff.

PRACTICE MANAGER

RGV Gastro, Weslaco, TX

August 1995-December 2008

Certified Medical Office Manager – 2007

Implementation of EHR eClinicalWorks May 2005

Oversee 4 Office Practices

Hospital and PPO Credentialing

Computer Softwares: Medical Manager, EclinicalWorks, QuickBooks Pro Pro, E-drawer, Microsoft Word, Excel, Outlook

Revised and updated policies and Compliance Manuals- HIPAA, Procedure manuals

Human Resources- Payroll, Employee Evaluations, EFTPS, Bookkeeping, 401K Plan Administration, Recruitment and Selection

Billing, A/R, Collections: HCFA 1500 professional services, statements, collections, insurance verification, insurance aging reports, electronic billing

Over 20 years in Billing & Management experience

EDUCATION

APRIL 2020-JANUARY 2022 CAPELLA UNIVERSITY, MINNEAPOLIS, MN

Bachelors of Science in Nursing

AUGUST 2013- JULY 2015 THE UNIVERSITY OF TEXAS PAN-AMERICAN EDINBURG TX

Bachelor of Business Administration in Management

SEPTEMBER 1994–MAY 1996 THE UNIVERSITY OF TEXAS PAN AMERICAN EDINBURG, TX

Associates Degree in Nursing

July 1996 Texas Board of Nursing License

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