Customer Service Administrative Assistant

Page * of *

Brittany J. Story

Professional Title

Accomplished, dynamic, innovative professional with nearly 10 years of hands-on customer service and management skills; including all interpersonal skills, helping consumers and clients with questions and concerns, answering phones promptly, professionally and respectfully, booking and confirming appointments, and all day-to-day office functions Seeking full time opportunities to professionally execute all tasks, as well as gain and share knowledge with my fellow teammates in a challenging, fast paced environment. My goal is to utilize my skills and professional experience to provide solutions and satisfaction through my own charisma and years of top-notch experiences.

*****************@*****.*** 248-***-****

SKILLS

Booking and Confirming Appointments Management Skills Proficient Computer Skills Sales monitoring Training and development Time management Retail space planning EDUCATION

Study Program

Grand Blanc Community High School

09/2002 - 06/2006, Grand Blanc, MI

WORK EXPERIENCE

Administrative Patient Representative

Grand Blanc Vision Clinic

01/2024 - 07/2024, Grand Blanc, Mi

Obtaining patients’ addresses, contact details, insurance information, and medical histories. Scheduling patient appointments and making reminder calls Performing administrative and clerical duties, such as filing paperwork, when necessary Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments. Cafe Associate

Sam’s Club

09/2023 - 12/2023, Grand Blanc, MI

Prepare and serve specialty coffee drinks, smoothies and teas. Maintain cleanliness around the department; also, communicate with members in a professional and respectful manner when assistance are needed

Train in all areas of retail including point of sale (POS), shipping and handling Enter all orders into the POS system accurately and efficiently.maintain a high level experience in a fast pace environme Achievements/Tasks

Achievements/Tasks

Page 2 of 2

WORK EXPERIENCE

Administrative Assistant

– Grand Blanc, MI Admin

Grand Blanc, MI

Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment. Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes.

Maintain filing system, contact database, employee list, and inventory. Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout. Assistant Manager

Rite Aid

02/2012 - 10/2021, Grand Blanc, MI

Understand and manage the operation of your store to maximize profitability Coach associates by motivating the mindset of driving sales through customer service. Maintain and analyze P&L reports and inventory logs. Uphold cash and bank depository procedures.

Manage tasks and supervise team members in the absence of the Store Manager. Achievements/Tasks

Achievements/Tasks

Contact this candidate