Customer Service Warehouse Operations
Resume:
Sumon Ahmed
Phone: 437-***-****
Email: ****************@*****.***
Location: 44 Kingsdown drive Scarborough. M1K 3B8
Professional Summary
Highly skilled professional with over 17 years of experience in aluminum machining, manufacturing, and leadership roles, complemented by recent hands-on experience in auto detailing, moving, and warehouse operations in Canada. Proven ability to manage teams, lead projects, and provide exceptional customer service in diverse environments. Adaptable, detail-oriented, and committed to delivering high-quality results.
Work Experience
Auto Detailing Specialist
Scarborough, Canada
March 2023 – Present
• Using specialized cleaners, waxes or polish for the specific car
• Using specialized cleaning tools or materials
• Communicating with owner about what the expectations are, come up with timing and budget for the job
• Inspecting vehicle condition, conducting primary overhaul for interior and exterior defects, and knowledge of cleaning tools and equipment
• Providing client requests, responding to inquiries, and managing complaints
• Preparing and servicing vehicles prior to rental including refueling, cleaning and washing, checking fluids and pressure levels of all vehicles
Warehouse Associate
Scarborough, Canada
September 2023 – February 2024
• Creating invoices
• Handling customer complaints and questions
• Packing and shipping goods to fulfill customer orders
• Ensuring the safety of warehouse employees
• Making tracking reports
• Meeting regulatory compliance requirements
• Training associates on warehouse safety procedures
Skills
- Aluminum Machining & Fabrication
- Auto Detailing & Vehicle Maintenance
- Leadership & Team Management
- Warehouse Operations & Logistics
- Customer Service & Client Relations
- Project Management
- Kitchen Operations & Food Safety
- Bilingual: Bengali, English
Education
Diploma in Mechanical Engineering
Bangladesh
Graduated: 2005
References
Available upon request.
Contact this candidate