Office Manager Customer Service
Resume:
Joanna Bishop
CCDT, FDM, Aggression in Dogs Master Course, FFCT, CPR, and First Aid for pets.
I am currently working on my Bachelor of Science in Wildlife Conservation online via Unity Environmental University.
Experience
Education
July 2006- January 1, 2023
Enlightened Pawz LLC
Closed operations due to relocating to Capitan to purchase property with my fiancé..
Owned and operated Enlightened Pawz LLC in White Rock NM
Organized employees and would get them set up with various pet-sitting jobs to ensure quality care and attention to detail were always met. Created all invoicing through QuickBooks online and ran all staff meetings. I was the only certified dog trainer in the business, so I had a substantial list of clients who would pay for both group and private sessions. To keep the business a success I needed to keep track of multiple schedules and multiple employees to make sure all the requested pet-sitting jobs were covered. I taught myself multiple computer programs to streamline things and keep track of multiple employees and their schedules.
2005-2006
Office Manager Los Alamos Properties
Assisted realtors in day-to-day tasks to run the business. Answered phone calls, and kept up the computer system. Imported all relevant information into MLS and kept up with their status, pending, under contract, sold etc. I have vast experience with Microsoft Powerpoint, Word, Google Docs, and Excel. I have strong customer service skills and have had a lot of experience dealing with difficult customers. At Los Alamos properties I kept up with all the filing and was responsible for coordinating projects and schedules of which realtor would be in the office at any given time to be available for any walk-ins. In that position, I gained a lot of administrative experience, office experience, and organizational skills. I did my fair share of data entry. While I am not a Notary of the Public, I am perfectly happy to take the necessary steps to become one.
August 2000-August 2022
Nanny for two private families in suburbs of Cleveland OH
Day-to-day care of infants and toddlers with a focus on their mental stimulation and everyday care. Ability to work well with parents and create harmonious relationships with the parents. Create ideal environments and care for charges in my care.
*Present-Unity Environmental University BS in Wildlife Conservation.
*2005 Associate of Applied Science: Architectural Drafting and Construction Management Santa Fe Community College- Santa Fe, NM
*March 2000 Certified Nanny English Nanny and Governess School-Chagrin Falls, OH
*1999 HS diploma Los Alamos High School -Los Alamos NM, 87544
Skills
Creativity
Leadership
Good Organizational skills
Good Problem-solving skills
Calm under pressure.
Compassionate
Dedicated
Great with teamwork
Contact
P.O. Box 1465
Capitan, NM 88316
******.********@*****.***
Paralegal
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Robin Zupanc
Experience
Education
2015 - Current
Paralegal The Phone Company
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2009 - 2015
Paralegal Trey Research
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2004 - 2009
Paralegal Adatum Corporation
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2000 - 2004
A.A. Paralegal Studies
University of Maple
Skills
Creativity
Leadership
Organization
Problem solving
Teamwork
Contact
4567 Main Street
City, State 98052
(718) 555–0100
*****.******@*******.***
linkedin.com/in/robinzupanc
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