Customer Service Administrative Assistant
Resume:
Samantha Joyner
Colorado Springs, CO 80909
**************@*****.***
OBJECTIVE: to build upon and continue my organizational and customer service skills.
QUALIFICATIONS/SKILLS:
Excellent Organizational Skills and Customer Service Experience
Hard working, reliable and dedicated
Willing to work individually or as a team
Successful at managing multiple duties with excellent attention to detail
EMPLOYMENT EXPERIENCE:
2022 – 2024 Action Cycles
Customer Service/Displays/Inventory Colorado Springs, CO
Handled displaying merchandise, organizing merchandise and taking inventory. Cashiering, helping customers
with parts, sales of leather merchandise and occasionally working on customers bikes.
2019 – 2021 Luce Research LLC
Telephone Interviewer Colorado Springs, CO
Delivered information from script regarding surveys for on-demand phone project assignment. Improved
Compliance by approaching surveys collaboratively, clearly explaining objectives and procedures. Minimized
errors by verifying accuracy and completeness of all data.
2016 – 2017 Imperial Water Gardens
Greenhouse Assistant and Maintenance Colorado Springs, CO
Assisted in maintaining a pond store and greenhouse. Solely handled all maintenance of ponds, plants and fish
daily. Handled sales of plants, fish and pond supplies. Opened and closed retail store. Stocked retail store and
greenhouse when shipments arrived.
2012 – 2013 Majestic Artisans, LLC
Administrative Assistant Colorado Springs, CO
Fill in administrative assistant as needed including answering incoming calls, data entry, stocking supplies, inventory, calling clients regarding outstanding bills and submitting invoices to clients via email and mail.
2010 - 2012
Lead Volunteer
The Marion House
Colorado Springs, CO
Receive incoming donations on dock. Sort incoming donations to determine what is unusable (garbage), usable items to stock downstairs, and items to send to The ARC, Life Support or that need to be re-donated to other organizations. Take inventory everyday of Client Service Room, stock with items needed, receive calls for special items, locate items and send up, or notify that item is not in stock. Stock Family Room with toys and stuff animals. Gather items for Order Forms, i.e. household items. Supervise volunteers placed in area.
2009 - 2010
Data Entry
A Ride In Luxury, Inc.
Colorado Springs, CO
Using Microsoft Excel entered gas, car wash and miscellaneous office receipts for local luxury town car/limousine Company on a daily basis. Answered telephones, filing, shredding and miscellaneous office duties as needed. Organize and keep downstairs office neat and clean; removal of trash, breakdown cardboard.
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