Customer Service Team Member

ASIA JONES

*** **** ***** ** ** Atlanta, Ga *****, US 470-***-**** ***********@******.*** Asia is an outgoing individual who excels at customer satisfaction and retention. Dedicated to business success and eager to learn new skills and advance in my career. Sales, customer service, and inventory management are all areas of expertise. Excellent communicator with years of experience as a Customer Service. Self-motivated and hardworking, with excellent communication skills. Customer satisfaction and team productivity are priorities. Multi-talented team member capable of taking on any task and adapting to changing circumstances with resiliency. Team member who is eager to contribute to the company's success. Dedicated to ensuring quality and making the most of every day. Team player who is also a good communicator.

In a fast-paced environment, highly organized and efficient, communicating effectively with clients and stakeholders at all levels of the organization. POS system operations

Organized

Safety understanding

Safety understanding

Cash handling accuracy

Money handling

Customer service

Store maintenance

Multi-Task Management

Flexible schedule

Strong communication skills

Adaptive team player

Critical thinking

Active listening

Time management

Cleaning skills

Effective team player

Nursing - Bachelor of Science 2026

Georgia State University Atlanta, GA

Currently enrolled.

High School 2022

Northgate High School Newnan, GA

Team Member February, 2023 to November, 2023

The Halal Guys Atlanta, GA

Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks. Worked at a number of different stations to provide optimal coverage and meet production goals. Worked well with other employees to ensure a smooth and efficient service. Maintaining the cleanliness of the designated work areas and equipment Provide excellent customer service while displaying excellent hospitality Performed daily day to day and night closing duties Prep Food

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Cashier December, 2021 to May, 2022

Kroger Newnan, GA

Kept well-stocked cashier lanes and store shelves to promote strong sales

• Processed new orders quickly and accurately, completing a number of daily transactions.

• Help customers by guiding them and answering their questions. Counted the cash in the register drawer at the start and end of each shift. Greeted customers with a smile and offered prompt and dedicated assistance. Wrapped and bagged items for customers to protect them from damage and make them easier to transport.

• Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping roots and emptying trash cans.

• Handled POS transactions such as checks, cash, credit card purchases, and refunds.

• Used a POS system to scan. weigh, and price items while maintaining a high level of productivity to keep lines moving. Team Member May, 2020 to April, 2021

Hardee’s Newnan, GA

Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.

• Formed strong bonds with my coworkers and managers Worked well with other employees to ensure a smooth and efficient service. quickly teamed all required tasks to maximize performance Customers and coworkers alike complimented me on my positive attitude and efficient service.

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