Customer Service Data Entry

Lynn Cannon

**** ********** *** **, *******, NC *8027

704-***-****

***********@**********.***

PROFESSIONAL SUMMARY

Ten+ years customer service experience, excellent oral and written communications skills. Planning, Organizing and Time Management skills.

SKILLS

• Receptionist front desk

• Customer Service

• Microsoft Office/Word/Excel

• Teamwork

• Leadership/Management Skills

• Planning Events

JOB HISTORY

New Concepts International Concord NC

Administrative/Clerical 2019 - Present

• Data entry reporting and updating Duke Energy customer accounts through Citrix

• Utilizing and updating three different programs, CCS, CMSI, and Cimbui Boral Composites Salisbury NC

Quality Data Specialist / Administrative Assistant 2017 – 2018

• Data entry of incoming raw materials, BCI data, SBY Density & Strength reporting, begin and end-run time data updates, time study pull out data, holes & voids data on boards

• Maintained Quality Training Employee Matrix records and board

• Updating purchasing orders and renaming files, Organized filing system, revamped filing system

• Inventory of office supplies, ordering items

Agility Fuel Solutions Salisbury NC

Data Support Specialist 2015 – 2017

• Displayed courtesy and strong interpersonal skills with all customer interactions.

• Worked with manufacturing, procurement, engineering, maintenance and inventory modules

• Purchasing department contacting vendors and performing purchase order updates

• Performed inventory moves, shipping and receiving Queens University of Charlotte Charlotte NC

Data Communication Coordinator 2003 – 2014

• Organized and created records, maintained and edited letters, query/word-based mail generation and information

• Served as lead team member, conducting, maintaining and implementing database for downloading applications directly into software

• Accomplished and managed paper/electronic filing systems, updated paperwork

• Generated mass mail merge mailings of application, documents, and transcripts, Performed website publishing and updates of office publications

EDUCATION

ResCare Academy Online Training Certifications - Communication Skills, Conflict, Stress, and Time Management, Administrative Professionals

REFERENCES AVAILABLE UPON REQUEST

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