Real Estate Agent
Resume:
Mwazomela M. Thurmond
Sales and Marketing
Yorktown, VA 23693
*********@*****.***
Diligent and detail-oriented real estate agent with almost 2 years of experience in residential real estate, marketing, and sales. Proficient in marketing, advertising, and public relations. Possess a strong background in customer service, project management, and leadership roles. Skilled in digital marketing, content creation, and social media management. Currently certified in MRP, C2EX, and ISA. Seeking a opportunity to grow with a business that cares about service. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Real Estate Agent/Realtor
Berkshire Hathaway HomeServices RW Towne Realty-Newport News, VA December 2022 to Present
My job is assisting buyers and sellers with their residential real estate needs in the REIN MLS (Hampton Roads) and CVAR MLS (Richmond).
My duties and skills are as follows, but is not limited to
• Negotiating
• Sales
• Lead Generation
• Marketing
• Content Creation
• Event Planning
• Accounting
• Market Research / Data Analysis
I also have taken steps to further my community impact by investing in specializations from the National Association of Realtors:
1. MRP (Military Relocation Professional) designation to provide the highest level of support to our military service members and their families.
2. C2EX (Commitment to Excellence) designed to empower REALTORS® to elevate every single aspect of their skills, strengths and standards.
3. ISA (Inside Sales Agent) Certification to be a stronger communicator and more effective resource in the lead generation and sales funnel process.
Marketing Coordinator
Registrar Corp-Hampton, VA
July 2021 to February 2022
Marketing department coordinator specialized in B2B marketing of government services and online education for the FDA regulated industry.
As Marketing Coordinator, I play a significant role in project management and keeping planned marketing activities on schedule.
Responsibilities include:
• Delegating marketing tasks
• Project time and task management to ensure deadlines are met.
• Proofreading copy
• Conducting quality assurance review of delivered campaigns.
• Evaluating and recording campaign success.
• Maintaining an internal content calendar (Monday) and upcoming campaign announcements for oversea offices (Content Cory).
• Writing user guides, templates, and instruction manuals to streamline marketing processes. In addition to project management duties, this position also assists with daily marketing activities, including, but not limited to:
• Arranging meetings and maintaining agendas, recaps, and action items.
• Consistent organization of marketing assets
• Supporting coordination with external departments and agencies
• Assisting in the translations of marketing assets and updating email campaigns and WordPress websites
• Requesting and cleaning mailing lists (Excel and EmailMarker)
• Facilitating client and prospect inquiries to support, sales, and client services.
• Managing and maintaining chat-bot interface
• Scheduling marketing email campaigns in MailChimp and Moosend Office Manager
Custom Gardens LLC-Yorktown, VA
May 2020 to July 2021
As office manager, duties include but not limited to: Administrator: accounts data entry for payroll processing with an outside bookkeeper, as well as billing and invoicing with QuickBooks Premiere and Dropbox. Payment Processing with Stripe and PayPal. Manage company data and tasks with Google Suite.
Marketing: I manage and create digital marketing content for the Google My Business Page (GMB) Facebook Business page, Twitter page, Houzz profile, and Yelp Business Profiles to generate leads and run social media marketing campaigns. I work with our website developer to create content for monthly email marketing newsletters using MailChimp. I use the leads to calculate close ratios for sales and generate a ROI spreadsheet with revenue by advertising source. I also help coordinate updates to our website with our website hosting company, digital ads, and magazine print ads. Act as liaison representing Custom Gardens in digital and print marketing with outside marketing service providers. Write short articles for publication in local neighborhood magazine from a expert landscaper perspective. Job Estimator: Take inventory of materials and labor to determine profit margin on jobs using QuickBooks Time Reports. Generate company overhead calculations using multiple overhead recovery system
( MORS).
Receptionist: Taking phone calls, setting appointments with Google Calendar, and handle customer service inquires. Address incoming mail by going to the post office and bank for deposits. Receptionist/Office Assistant
Peek of Joy 3d Ultrasound and Spa, LLC-Williamsburg, VA August 2019 to December 2019
• Check-in guests, familiarize clients with waiver forms, and use POS software for payment and cash handling.
• Capture keepsake family photos and caption for SEO social media marketing (Facebook, Instagram Feed & Story).
• Resolve customer issues related to scheduling, answer phone inquiries, set appointments online through Set more, and process payments over the phone as needed.
• Assist with tracking and restocking office inventory stock and general cleanliness.
• Make copies, print shipping labels, and mail packages as needed.
• Maintain organized files of customer records.
• Provide professional grade life casting and belly casting service and one of a kind keepsake memories for expecting mothers.
Instructor
Mathnasium Yorktown South-Yorktown, VA
August 2018 to March 2019
• Team teaching 2 to 30 kids with 2 to 5 instructors, grades k-12 custom learning plans for 1 to 1.5 hour sessions.
• Complete unique mathnasium training and passing exams without a calculator.
• Teach math thinking skills and shortcuts the Mathnasium way through direct teaching, asking socratic questions, math games, or manipulative tools avoiding calculators and slow thinking.
• Assist with reviewing graded coursework for understanding, quizzes, and exams.
• Provide homework help and prep for state exams.
• Maintain cleanliness and material availability as well as some administrative filing.
• Set up 10 stations for games and collecting customer information at marketing events to increase brand awareness with math game events.
• Event coordinate by working with volunteers and providing free information and educational games at local schools and community vendor events.
Waitress and Bartender
The Pizza Shop-Yorktown, VA
May 2018 to August 2018
• Seat and take food and beverage orders.
• Provide information on specials
• Verify 21 and up ID to serve alcoholic tap and bottle drinks
• Maintain clean bar and workspace by clearing tables.
• Prepared salads, cheesecake, and cannoli.
• Restocked supplies for the next shift and helped with closing.
• Served 14 tables (1st shift), 7 tables (2nd shift), and 8 bar guests.
• Manage cash and credit orders at cash register as needed. Math Tutor
MBC Math Dept
January 2015 to May 2015
Help pre-calculus and above students by providing sessions for exam review and homework help Treasurer
Residence Hall Association
September 2014 to March 2015
Secretary of Student Government Association & Senate Vice President Mary Baldwin College-Staunton, VA
September 2014 to March 2015
Treasurer
Hiking Club
September 2014 to March 2015
Chair of Finance and Registration
2015 Virginia Association of College and University Residence Halls September 2014 to March 2015
Teaching Assistant
PHYS100 MBC Physics Dept-Staunton, VA
August 2014 to December 2014
Grade homework, lab notebooks as well as provide extra tutoring and exam review sessions. Analytical Chemistry Summer Research Fellow
Dr. Ruiz-Haas, Mary Baldwin College-Staunton, VA
June 2014 to July 2014
• Designed fluence-based degradation methods for BPS wastewater and drafted research for publication and submission to the scientific journal Water, Soil, and Air.
• Analysis was performed with HPLC, spectrophotometer, and Autoclave, and written in Excel, Word with Mendeley citations.
Hall President
Resident Hall Association
September 2013 to March 2014
Chemistry Student Researcher
Dr. Ruiz-Haas, Mary Baldwin College-Staunton, VA
2013 to 2013
• Spring: Tested local waterways for excess presence of estrogen by Yeast Estrogen Assay.
• Fall: Tested same locations for excess Nitrogen, Ammonia, and Phosphate from Staunton waterways by spectrophotometer
• Relayed findings as an independent community service project with Excel, Word, autoclave, and spectrophotometer.
Education
Semester in Civil and Environmental Engineering
University of Virginia - Charlottesville, VA
August 2015 to January 2016
BS in Applied Mathematics
Mary Baldwin College - Staunton, VA
August 2012 to January 2016
Skills
• Tutoring (2 years)
• Event planning (2 years)
• Presentation Skills (3 years)
• Restaurant Experience (Less than 1 year)
• QuickBooks (1 year)
• Research Laboratory Experience (2 years)
• Appointment Scheduling (2 years)
• Cash Handling (1 year)
• Customer Service (2 years)
• Front Desk (2 years)
• Organizational Skills (10+ years)
• Microsoft Powerpoint (6 years)
• Google Suite (8 years)
• Time Management
• Microsoft Office (10+ years)
• Microsoft Excel (6 years)
• Google Docs (8 years)
• Writing Skills (5 years)
• Laboratory experience (3 years)
• Event Marketing (2 years)
• Google Marketing Platform (1 year)
• Social media management (2 years)
• Digital Marketing (1 year)
• MailChimp (1 year)
• Search Engine Optimization (SEO) (1 year)
• Email Marketing (1 year)
• Copywriting (2 years)
• Copy editing (2 years)
• Hootsuite (1 year)
• Cost management (2 years)
• Google Analytics (Less than 1 year)
• Blogging (1 year)
• Marketing (2 years)
• Content Management (1 year)
• Analytics (1 year)
• Keyword research (2 years)
• Content strategy (2 years)
• Content marketing (2 years)
• Content management systems (3 years)
• B2B marketing (1 year)
• Proofreading (10+ years)
• Creative writing (2 years)
• Project management
• Leadership (5 years)
• Facebook Advertising (1 year)
• Branding (2 years)
• Content Development (2 years)
• Marketing, Advertising & Public Relations (1 year)
• Technical writing (2 years)
• Content creation (2 years)
• Art, Design, Media (3 years)
• Contract management (1 year)
• Contracts (1 year)
• Serving (Less than 1 year)
• Hospitality (Less than 1 year)
• Cooking
• Photography (2 years)
• Layout design (1 year)
• Data visualization (2 years)
• Labor cost analysis (1 year)
• Graphic design
Languages
• English - Expert
Links
https://www.linkedin.com/in/mwazomela-mbewe-thurmond-1581205b? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app Certifications and Licenses
Google Analytics Beginner
June 2021 to June 2024
Basic features of Google Analytics including how to create an account, implement tracking code, analyze basic reports, and set up goals and campaign tracking. Google Analytics Certification
Assessments
Project timeline management — Proficient
June 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Teamwork: Interpersonal skills — Proficient
June 2021
Responding to challenging team situations at work
Full results: Proficient
Sales skills — Proficient
December 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
• POS and cash handling
• Teaching
• Customer service and customer acquisition
• Event planning and management
• Analytical research experience independently and with a team.
Contact this candidate