ANNA UVA
M a h w a h, N J C e l l : ( ***)***- * 6 6 3 a n n a . a . u v a @ g m a i l . c o m
Summary: Experienced and detail-oriented Executive Administrative Assistant adept at providing comprehensive support to senior executives. Skilled in managing various administrative tasks, overseeing daily office operations, facilitating decision-making processes, portfolio management, report preparation, and client communication. Demonstrates strong multitasking abilities, effective problem-solving skills, and the capacity to work independently under pressure to meet and exceed deadlines. A dependable and quick-learning team player with excellent communication and organizational competencies.
Skills: Microsoft Word; Microsoft Excel; Microsoft Outlook; Microsoft Streets & Trips; CoStar; Adobe Acrobat; WhatsApp; Interpersonal Communication, Customer Service Oriented, Critical Thinking; Adaptable. Work Experience
Senior Executive Administrative Assistant
Anthony F. Lama Realty Services, Inc., Hoboken, NJ (Appraisal Company) March 1988–June 2004, September 2006–May 2024
- Provided comprehensive administrative support to the President & Vice President, including maintaining the President’s personal portfolio.
- Assisted 10 appraisers daily with various administrative tasks to ensure smooth operations.
- Edited, formatted and proofread letters, memos and other documents using Microsoft Word, and Excel.
- Created charts and graphs in Microsoft Word to effectively present data.
- Utilized Microsoft Excel to analyze and organize data.
- Oversaw the invoicing process, which entailed generating invoices for services provided and sending them to clients.
- Monitored payment of internal monthly bills, ensuring timely and accurate processing.
- Maintained accurate records of payments received and posted by clients such as Wells Fargo Bank, M&T Bank, Connect One Bank, Bank of Hope, Spring Bank, Ridgewood Savings Bank & Haven Savings Bank.
- Composed routine correspondence and emails, as needed.
- Prepared detailed appraisal reports and developed spreadsheets and graphs, such as Rent Rolls and Income & Expense Statements.
- Produced and incorporated maps and photographs into appraisal reports to enhance visual presentation.
- Converted PDF documents to JPEGs for improved file sharing and presentation.
- Completed and uploaded final appraisal reports and invoices to client portals.
- Facilitated client communication, including arranging conference calls, meetings, appraisal inspections and notifying clients when services were completed and accepted.
- Structured and maintained a comprehensive filing system to ensure easy access to important documents such as creating and maintaining paper and electronic files.
- Handled miscellaneous photocopying, scanning and printing requests.
- Offered excellent customer service by promptly and professionally screening and directing calls.
- Conducted interviews and provided training for new staff members. Assistant to Physician
Innovative Spine Care, Ridgewood, NJ
2006
- Provided comprehensive administrative support to a physician, which encompassed the scheduling of patient appointments, liaising with other physicians to procure test results, and coordinating diagnostic tests at laboratories or radiology facilities.
Receptionist/Secretary
Dermatology and Skin Care Center, Hoboken, NJ
1987
- Managed incoming telephone calls and coordinated patient appointments.
- Greeted patients, assisted with health insurance paperwork, and collected copays. Education
- High School Diploma – 1988
- Bergen Community College – 1989-1990