Kisha L. Mason
Hampton, VA ******757-***-*****kishaeason10gmail.com
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Key Skills
*Office Management & Team Building *Staff Development & Training
*Bookkeeping & Payroll *Policies & Procedure Manuals
*Meetings & Event Planning Experience. *Teambuilding & Supervision
*Accounts Payable/Receivable *Report & Document Preparation
*Human Resources *Problem-Solving
Employment
City Of Hampton-Commissioner Of The Revenue 10/2023-Present Deputy Commissioner II
*Improved department efficiency by streamlining processes and implementing new technology solutions. *Developed and executed strategic plans for the organization, ensuring alignment with overall objectives. *Managed a team of professionals, providing guidance and support to achieve desired results. *Built strong relationships with external partners such as government agencies, non-profit organizations, and private sector representatives to further organizational goals. *Championed innovative initiatives aimed at improving public services and addressing community needs. *Contributed to the overall success of the organization, demonstrating solid leadership skills and a commitment to continuous improvement.
Department of Motor Vehicles 11/2015-10/2023 Work Leader
*Led a diverse team of professionals, fostering an environment of collaboration and high performance. *Coached team members in skill development, resulting in enhanced job performances and career growth. *Resolved conflict within the team through effective mediation techniques, promoting a positive work culture. *Reviewed production schedules and streamlined processes. *Met production targets and tight deadlines by collaborating closely with team members. *Assessed team performance metrics regularly, identifying areas for improvement and implementing corrective measures. *Streamlined payroll processing by implementing an automated timekeeping system.
Universal V.A./Allied Protection 06/2003-10/2018 Lieutenant/Administration
*Managed time efficiently in order to complete all tasks within deadlines. *Excellent communication skills, both verbal and written. *Passionate about learning and committed to continual improvement. *Paid attention to detail while completing assignments. *Self-motivated, with a strong sense of personal responsibility. *Used critical thinking to break down problems, evaluate solutions and make decisions independently. *Verified and submitted timekeeping information for accurate and efficient payroll processing.
Education
Kaplan University 12/2015-present Bachelor in Human Services with concentration in families
University of Phoenix, Arizona 02/2013-08/2015 Associates in Business Management (Virginia Beach,
VA)
Northampton High School East Conway. NC 08/1994-06/1998 Diploma
Reference
Upon Request