Human Resources Customer Service

DOUGLAS ROOP

**** ** ** *****, **** 419-***-****

*******@*****.*** https://www.linkedin.com/in/doug-roop-651616b6/

PROFESSIONAL EXPERIENCE

Security First Home inspections and Remediation

Certified Mold Inspector

July 2024 – Present

Key Responsibilities:

! Maintain and repair all remediation equipment.

! Mold inspection, quoting, and testing.

! Mold remediation, and treatment.

! Customer Service.

ACE HARDWARE

Rental Equipment Mechanic

May 2022 – July 2024

Key Responsibilities:

! Maintain and repair all rental equipment.

! Maintain equipment repair logs.

! Safely load and secure all equipment for transport.

PROFESSIONAL EXPERIENCE (CONTINUED)

ALLIANCE AUTOMATION LLC

Human Resources Manager

April 2019 – April 2022

Recruited to create the Human Resources position for the company.

Key Responsibilities:

! Worked with owners to create company policies, procedures and handbook.

! Assess, market and make annual recommendations for the overall insurance needs of the organization.

! Administer business insurance as well as associate’s health, dental, disability insurance and 401(k) plan.

! Ensure company compliance with all State, Federal, and Local employment and labor laws.

! Lead in the recruitment of qualified candidates.

! Handle new hire orientation process including background checks and drug screens.

! Maintain personnel and medical files.

! Ensure compliance on all company and government mandated training courses.

! Assisted in the creation of an internal company social media sites to increase communication.

! Developed interview training program for managers to increase quality of interviews.

! Assist all employees with any employee relation needs to create positive working environment.

! Developed an apprenticeship program in conjunction with Rhodes State College, and Northwest State Community College.

! Developed new Safety and Health program, including knowledge of OSHA laws, regulations, and standards.

! Developed Onboarding Safety and Health training.

! First Responder (certified in first-aid, CPR, & AED).

PROFESSIONAL EXPERIENCE (CONTINUED)

TRINITY FRIENDS CHURCH

Associate Pastor, Coordinator of Christian Education

November 2017 – April 2019

Managed all day-to-day activities in the church.

Key Responsibilities:

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Managed a team of 25 volunteers.

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Served as a liaison between volunteers and staff.

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Recruit for volunteer vacancies.

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Event manager for The Global Leadership Network, concerts, and other outings.

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Maintained volunteer records including background checks, curriculums and schedules.

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Created safety policies for children’s areas, and playgrounds.

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Mentored volunteers and staff members.

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Facilitated church relations, including coaching and counseling sessions with congregants and staff.

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Managed and maintained all children’s ministry areas.

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Managed and created a budget for Christian education.

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Manage volunteer Reward and Recognition initiatives including monthly newsletters, reward marketplace for kids, appreciation gifts, celebrations, and family activities.

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Wrote internal ministry plan on strategies for reaching children.

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Designed and built an indoor playground and activities center for children’s ministry.

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Conducted all training classes for volunteers including proper discipline, teaching curriculums, Abuse prevention.

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Recruited candidates to match open positions in the church.

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Led security team, and training activities( ALICE, and active shooter) to provide safety for all church attendee’s.

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Led Ministry trips

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Exceeded all position goals.

DEFIANCE AREA YOUTH FOR CHRIST

Ministry Staff Director

August 2005 – November 2017

Key Responsibilities:

! Credentialed Ministry staff director.

! Campus Life director and core ministry director at Wayne Trace Junior/Senior High.

! Direct and oversee the ministry of 3 staff members and many volunteers.

! Schedule supervision meetings, conduct training and discipling at staff meeting and facilitate volunteer training.

! Annual YFC auction coordinator.

! Certified in first-aid, CPR, & AED.

! Building manager for 2 ministry buildings which includes maintaining buildings, creating and implementing safety procedures, lease agreements, rentals, communication with building tenants and contractors.

! Conducted safety audits at facilities, created escape route maps, SDS books, and safety policies.

! Co-Director of Kid Zone after school program at Payne Elementary school. Director of weekend backpack food program at Payne Elementary.

OTTENWELLER CO.

Maintenance Supervisor

June 1999 – December 2005

Key Responsibilities:

! Supervise maintenance staff for a rapidly growing, well established, fast paced steel fabrication manufacturer.

! Created and implemented preventative maintenance for all machines in a 4- building complex.

! Maintained all buildings.

! Created a parts inventory and log.

! Trained employees in safe practices.

! First responder (certified first-aid & CPR).

! Safety Committee member.

! Performed safety audits, and injury investigations.

! Created Electrical Safety training program for employee on-boarding.

! Interviewed prospective staff.

EDUCATION & CERTIFICATIONS

VELOCITY 360 TRAINING

Certified Mold Inspector

E3 DRYING ACADEMY-Fishers Indiana

Advanced Structural Drying Class

UNIVERSITY OF CINCINNATI – Cincinnati, Ohio

Trainer course in OSHA Standards for General Industry

OSHA Authorized Trainer for 10 & 30-hour General Industry course

RHODES STATE COLLEGE — Lima, Ohio

Human Resources Management Certificate, 3 credit hour course in Training, Development and Safety

MAINTENANCE MECHANIC JOURNEYMAN CARD

900 HOUR COURSE IN MACHINING AND CNC OPERATION/PROGRAMMING

U.S. ARMY VETERAN: Tank Systems Mechanic, Honorable Discharge, Good Conduct Medal, 3-Army

Achievement Medals, Letter of Commendation, Overseas Service Ribbon, Expert M16 Rifle Marksmanship

OF NOTE

Personal Attributes: Integrity**Self-control**Leadership**Dependability**Active Listener

Gallup Clifton Strength Belief**Achiever**Individualization**Responsibility**Developer

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