Mental Health Support Services
Resume:
Paul F. Bussell
Jacksonville, Florida 32258
Email: ***********@*********.***
Highlights of Qualifications
Dedicated professional with over 30 years of management and leadership experience.
Effective and persuasive with all segments of the community.
Strength in problem-solving and conflict resolution.
In-depth knowledge of disability, mental health, substance abuse, elders, seniors and other community support services.
Successful in implementing new programs.
A Servant Leader/Change Agent.
Professional Management and Leadership Experience
Conceptualized and founded community-based group homes for youth, managed professional and support staff.
Monitored organizations budgets up to 20M; hired, trained, and supervised staff.
Spearheaded strategic redesign of fund distribution process to achieve the delivery of effective program services to the community.
Provided servant leadership in restructuring agency operations to eliminate waste, program deficits, non-value added staff functions, therefore improving customer driven quality services.
Refocusing the organizational efforts on their mission, vision and core values.
Community Outreach
Secured funding through federal, state, city and local business agreements, contracts, and grants in several developmental disabilities agencies in Louisiana and Florida.
Provided oversight and support for all fund raising activities including: National Corporate Sponsors; Special Events; Corporate Solicitations; United Way Funding; Annual Fund Drive; and established an Endowment Fund.
Effective Agency Operations - Reserve increased from $100K to $500K.
Grew Agency Operating Budget from $1.9M to $4.1M.
Initiated change in agency operations from center-based to community-based program services with the effective utilization of 200 staff team members.
Provide leadership and oversight of 12 Medicaid Waiver Group Home Operation serving 62 individuals, utilizing 100 staff team members and managing a $4M budget.
Communication
Conducted training for staff in the effective use of work teams, leadership team meetings, strategic planning, performance improvement plans and evaluations.
Coordinated the creation of a monthly public access television program.
Improved linkages and recognition of relationships with key audiences.
Effective public speaker, motivator and trainer.
Introduced customer service continuous improvement culture to organizations.
Work History
Executive Director
The Arc Nassau, Yulee, Florida
2018 – present
ExecutiveDirector
The Justice Coalition
2017
Executive Director
2012-2014
Jacksonville Lean Consortium (LEAN JAX), Jacksonville, Florida
President and CEO
2008-2012
New Heights (formerly Cerebral Palsy of NEFL, Inc.), Jacksonville, Florida
Administrator
2008-2008
New Horizons Village (aka Key Pine Village) Lecanto, Florida
Regional Director
2006-2008
Florida Mentor, Jacksonville, Florida
Director of Operations
2005-2006
Lutheran Social Services of Northeast Florida, Inc., Jacksonville, FL
President and CEO
1994-2005
United Cerebral Palsy of Greater New Orleans, Inc., New Orleans, LA
Vice President Agency Relations
1990-1994
United Way for Greater New Orleans, Metro I, New Orleans, LA
Education and Certifications
MBA, University of New Orleans, New Orleans, Louisiana
BA, Sociology, St. John Fisher College, Rochester, New York
Qualified Mental Health Professional (QMHP)
Qualified Mental Health Administrator (QMHA)
Professional Development
Visited several businesses and industries in France to examine cultural workplace differences as part of the MBA curriculum at the University of New Orleans.
Introduced the core principles of creating Raving Fans in an organization as presented by authors Ken Blanchard and Sheldon Bowles.
Implementing the core values of Lean Thinking (Continuous Improvement), by banishing waste and creating value-added programs and services in the non-profit sector.
Community Affiliations
Voices of Concerned Citizens, Board Member, Jacksonville, FL. 2013-present
The Players Championship Volunteer, Jacksonville, FL. 2009-present
Jacksonville Lean Consortium, Board Member, Jacksonville, FL. 2009–2012.
United Way Agencies Directors Association (UWADA) Executive Committee, Jacksonville, FL. 2009–2012
Florida Association of Rehabilitation Facilities (FARF), Member, 2006-2012.
Mayor’s Advisory Council for Citizens with Disabilities, New Orleans, LA. 1994-2005.
Mental Health Association Board of Directors, New Orleans, LA. 1999-2002.
St. Bernard Parish (County) Mental Health Advisory Board, 1989-2005.
United Way Speakers Bureau, New Orleans, LA. and Jacksonville, FL. 1994–2012.
Archdiocesan Commission for Persons with Disabilities, New Orleans, LA. 1999-2003.
United Cerebral Palsy Association’s Regional Administrators Council, 200-2003.
References furnished upon request
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