Customer Service Office Assistant

Kristi M. Mack

Port Saint Lucie, Florida *****

************@*****.*** 772-***-****

OBJECTIVE

Fast paced positive environment utilizing my customer service and office skills, extensive cash handling, creativity and initiative to assist the organization achieve its goals. SKILLS AND ABILITIES

Proficient general office skills, effective customer service, reception, and public relations, organized with records and file maintenance, cashiering, computer proficient with word processing, database entry, publications, extensive cash handling and processing identification and internet research. Quick learner, very reliable and friendly! EMPLOYMENT HISTORY

Employer: The Money Center

Bill Processing/Check Cashing Clerk Port St Lucie, Florida 12/2015 – present Cash checks, process bill payments, MoneyGram transactions, general customer service and extensive cash handling

Employer: County of Ventura, Assessor's Office

Office Assistant II Ventura, Ca 04/2007 – 12/2009

Job Duties: Miscellaneous clerical duties, filing, phones, data entry, mailing notices, sorting and distributing reports and mail.

Employer: Community Property Management

Accounts Receivables Camarillo, CA 03/2001 - 07/2002 Opened and entered received payments, calculated and prepared bank deposits for properties, generated reports, and miscellaneous office duties. Employer: County of Ventura, Information Services Department Office Assistant III Ventura, CA 03/1999 - 03/2001 Establish and maintain filing system for Y2K Project, take meeting notes, update monthly Department Status spreadsheets, maintain vendor database for Y2K Project, use Internet and other resources to research product compliancy, format content for Y2K web page including newsletters, prepare handouts for meetings; create and mail letters, assist Y2K Manager as needed.

Employer: County of Ventura, Human Services Agency Office Assistant II Oxnard, CA 10/1997 - 10/1998

Sort/ distribute reports, create/ mail out notices, data entry and phones. Employer: Cellular West

Customer Service Ventura, CA 05/1997 - 09/1997

Reception, data entry, filing, product inventory, misc. office/retail duties. Employer: County of Ventura, Health Care Agency-Children’s Mental Health Office Assistant I Santa Paula, CA 01/1995 - 12/1996 Reception, schedule appointments, data entry, billing, handle emergency intake calls for crisis team, other miscellaneous office duties.

Other experience: Hotel Front Desk, Waitress, Bartender, Cashier