Project Management Continuous Improvement

Grace M. Cook-McGowan

**** ************ ****, ***********, ** 25404

Telephone: 304-***-****

*********@*****.***

QUALIFICATIONS

More than 10 years’ experience in management, continuous improvement, contract management, project management, lean manufacturing, six sigma, 5S, mechanical/logistics/manufacturing/industrial safety & equipment.

Strong working knowledge of various computer systems, including SGV Manager, Wamas, SAP MII, MS Office, Coast, SAP, Excel, PowerPoint, Word, Power BI, Smartsheet, BC, Etools, DIBBS, CAV II, CAV RP, VSM, Allyn, PIEE, IPP, WAWF, Exostar, and more.

EXPERIENCE

Contract Project Coordinator November 2023 - Present

NDI / AMS Group – Kearneysville, WV

Request for Quotations (RFQs) to solicit bids where appropriate utilizing DLA Internet Bid Board System.

Performs pre-award/post-award contract procedures, full projects management, review purchase request in accordance with the Federal Acquisition Regulations (FAR).

Create purchase orders, receipt of goods, sales orders, and invoices in the company’s accounting system of record.

Work directly with German suppliers for purchases and 3PL providers for the on-time delivery of orders.

Manage shipment and delivery of tools and equipment for program members (field service team).

Assist with tracking expenses and timekeeping management for program members.

Sign and validate contract terms and conditions for purchase of spare and repair orders.

Landscaping & General Contractor -Owner March 2018 - Present

Cook Siblings Landscaping & more – Martinsburg, WV

Works directly with customers utilizing strong communication skills to negotiate contracts based on their needs, and close deals.

Provides all potential work bids, full project management, creates written estimates, prepared complete proposals, & calculated budgets for all projects

Performs all contracting tasks for residential projects from procuring jobs, creating bid proposals, provide & handle billing, contract negotiations with customers, process all financials, conducts purchasing of materials, obtains customer signatures for contracts, provides quality control for completion of work.

CONTRACT PLANT OPERATIONS January 2022 – November 2023

CHEP – MD & WV Region

Full ownership for plant operations Key Performance Indicators (KPIs) within assigned Service Centers.

Drive process improvement across all aspects of the Service Center.

Develop and foster a partnership with the Third Parties managing the plant facilities to ensure compliance to CHEP standards and SOP’s.

Ensure all contract points are meant and followed by each 3PL management service center.

Cooperatively identify and drive safety & savings initiatives within Service Centers.

Manage inventory reporting and physical audit processes and ensure proper S&R usage.

Ensures successful complete project management, implementation and continuation of Quality Process Control Plan.

Manage and conduct audits, assessments, processes, maintenance schedule and repairs.

RECEIVING DEPARTMENT DISTRIBUTION SUPERVISOR June 2021 – December 2021

Thermo Fisher Scientific – Frederick, MD

Lead and/or participate in special projects requiring research and/or coordination of special services related to the receiving, shipping, and inventory control of goods.

Coordinate the development and preparation of reports and others communication material to keep customers informed of the status of shipments, and measure shipping volumes, cost, and efficiency.

Provide immediate supervision to assigned staff; including personnel recruitment, regular performance evaluation and monitoring for development purposes, as well as ensuring appropriate resources are available and the effective use thereof.

SHIFT SUPERVISOR/ TRAINER/ CONTROL ROOM ENGINEER June 2018 – June 2021

Logoplaste - Martinsburg, WV

Communicate problems, progress reports, KPI’s, and continuous improvement ideas to management staff, maintenance and production personnel.

Monitor automated HBW, automated Pickup/Delivery vehicles and monitor multiple systems. First line of contact when any problems arise for expedited correction and investigation for root cause analysis.

Employ, interview, monitor, conduct disciplinary methods for all subordinates. Write and present employee performance reviews along with recommend financial increases.

Strong communication skills to work with delivery concise communications to our customers, vendors, developers, suppliers, and fellow Logoplaste employees.

Leading a team, to include managing workloads, priorities, and monitoring performance through completion of projects or assignments.

Department trainer and lesson plan developer for all systems, machines, processes, PMs, and skills.

Developing and scheduling preventative maintenance tasks required for the following: automated cranes, conveyors, AGV’s, Autefa machines, TEC machines, and more.

Ensure safety to all employees working in the fully automated manufacturing environment.

Conducting incident reports for events that take place and assessing damage caused.

Creating and developing work instructions and lesson plans for the above tasks.

Developing or writing concise summaries of complex or technical issues.

Lead AGV Maintenance Technician June 2018 – June 2021

Logoplaste - Martinsburg, WV

Identification of complex problems with mechanical, pneumatic, electrical, hydraulic issues on all associated equipment (automated conveyors, AGV’s, SRM’s, robots); review related information to develop and evaluate

options and implement solutions.

Developed and created safety awareness class and AGV License program for the site.

Create one-point lessons for daily job functions needed to be completed safely.

Assist with the organization and definition of maintenance/equipment standards.

Strong mechanical maintenance aptitude and knowledge hand and power tools

LINE TECHNICIAN September 2016 – June 2018

Rustoleum – Williamsport, MD

Develop and execute plans for quality and control to ensure constant manufacturing continuity and product conformance.

Created more efficient ways to prepare for changeovers and minimize down times.

Assisted in repairing, quality, adjusting, changeovers, and maintaining all machinery on the line.

Identify root cause and respond with corrective action.

Investigate all client complaints and issues

Supervised all helpers on the line.

DEPARTMENT AMBASSADOR/ MATERIAL HANDLER August 2011 – January 2015

Macys Fulfillment – Martinsburg, WV

Performed the following tasks but not limited to: palletizing, put away, corrugated inventory, order picking, restocking, packing, and flexibility to move to whichever department that is in need.

EDUCATION

University of Phoenix November 2023

Major: Cybersecurity & Network Defense

Hagerstown Community College February 2020

Major: Management

Blue Ridge Community & Technical College December 2009

Associates of Applied Science

Major: Board of Governors

James Rumsey Technical Institute October 2010

Major: Automotive Technology

National Technical Honor Society

Warehouse & Industrial Equipment

Certs-School – continuing education September 2020

Train the Trainer - certification

Lean Management - certification

Continuous Improvement - certification

Six Sigma Black Belt - certification

Toyota Management Course – certification

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