Team Member Patient Access

Department Supervisor with **+ years in the medical field and 10+ years of leadership and training experience. Dependable, self-motivated and resourceful team member with exceptional organization and problem-solving skills. Goal to obtain a Manager role where progressive thinking skills and passion for team building can be utilized.

TECHNICAL SKILLS

Licensed Admin for ARF

ShiftBoard Certified

ACD

WebEx

Krons

Lawson

CCE Agent, Dentrix, T-metrics, ODM, Taleo

Talent Ed, People Soft, Oracle

Osha300 Wizard

Windows 11 OS

EMR

Transcend

Monsaiq

NextGen Prognosis

EXPERIENCE

MOSC 3 LEAD / Interim Sup. UC Davis Cancer Center Sacramento, CA (3/2022 – Present)

ER Patient Access Lead UC Davis Medical Center Sacramento, CA (3/2020-3/2022)

Create Template for PEDS and Adult Infusion.

Maintain Physician and NP schedule.

Provide staff direction through coach, train and delegation.

Organize and schedule department meetings.

Resolved complex or difficult patient situations.

Proficient in ICD-9/10, CPT and HCPCS coding guidelines.

Coordinated hospital services, complete and submit billing documentation.

Properly obtain and track authorizations, appoint patients for Consults, Diagnostics and Ancillary Services.

Verify cost estimate for collection and patients insurance eligibility/benefits

EPIC Trainer / EMR

Merchandise Associate Michael Kors Livermore, CA. (11/ 2021 – Present)

Training new associates.

Safety Team lead

Loss prevention

Replenish merchandise on the sales floor.

Performing merchandise checks for customers.

Sr. Administrator Ever Well Health Systems Stockton, Ca. (9/2017- 4/2020)

Provide staff direction throughout scheduled shifts

Manage and maintain SOPS, checklist, Inventory control training documents for residents and staff.

Training new and current staff.

Responsible for staff scheduling and payroll.

Oversees shift change, resident’s injuries, unplanned discharges and hospital admins.

Review Staffs daily summary documentation in regards to resident’s needs.

Work with individual and Groups to promote optimum mental, physical and emotional health.

Patient Medical Coordinator Epic Care Cancer Treatment Center San Leandro, CA (10/2017 – 9/2018)

Surgery Clinical Coordinator Valley Anesthesiologists Group Phoenix, AZ (12/2016 – 9/2017)

Senior Lead Scheduler Banner Health Surprise, AZ (4/2002 – 12/2016)

HR Rep/Admin Asst Macy’s Distribution Center Goodyear, AZ (8/2015 – 8/2016)

Medial Scheduler Palo Verde Cancer Specialist Glendale, AZ (11/1999 – 4/2012)

Supervisor/ Case Manager UMOM Phoenix, AZ (7/2005 – 11/2013)

EDUCATION & CERTIFICATIONS

1996-2000 Gateway Community College, Phoenix, AZ

Certified Nurses Assistant

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