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Administrative Assistant Sales Associate

Location:
Placentia, CA
Posted:
October 17, 2024

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Resume:

October ****-Present

Destri Ferguson

**** ********* ** **** *** Seal Beach, Ca 90740

714-***-**** • ********@*****.***

Summary

● Reliable and diligent Administrative Assistant with over 15 years management experience as well as recruiting experience. Key Qualifications

● *Currently enrolled in a Life Coach Certification Program

● *

● Client focused

● *Quick learner

● *Results oriented

● *Microsoft office

● *Computer proficient

● *Excel in problem solving

● *Cash handling

● *Works just as well independently as does in a team.

● *Organized

● *Multi-tasking

● *Type 40 wpm

● *Troubleshoot problems on my own.

● *Excellent communication skills

● *Strong work ethic

● *solid organizational skills and working in a dynamic office environment.

● *Known for being an attentive listener who follows directions and implements directions to the letter, but also able to express opinions and suggest alternatives.

Work Experience

Pier 1 Imports

Sales Associate

● *Work the cash register/POS system

● *Interact with customers on the floor.

● *Greet customers and assist with sales needs.

April 2019- June 2019

August 2018-January 2019

March 2018-August 2018

Nov 2017-Jan 2018

Nov 2015-Jan 2017

Silicon Beach Recruiter

Corporate Affairs Manager

● *Was basically the owners right hand person. I ran errands for the company as well as personal errands as needed.

● *Created the monthly newsletter that was distributed to all clients and customers.

HelloFresh

Brand Ambassador

● *Work Events, Gyms, Yoga Studios all over Orange County representing The Brand.

Wyndham Destinations

Community Marketing Agent

● *Marketing Agent for Wyndham’s Vacation Club.

● *Worked aboard The Queen Mary, scheduling appointments for possible sales in The Vacation Club.

● *Worked outside Events representing the Brand.

SBGA

National Sales Rep

● *Performed small company research to assist with my sales calls.

● *Was required to maintain a calltime Of 3:40 each day.

● *Performed outbound Sales and Marketing phone calls.

● *Performed outbound Cold Calls.

Grocery Outlet

Store Manager

● Oversee daily operations, selling everyday items, recruited and trained NEW staff, ensuring that safety policies are implemented. Managed, supervised and provided leadership to up to 30 employees.

● *Collaborated with vendors and helping solve customer complaints.

● *Planned, assigned and directed work to the Cashiers on duty.

● *Managed day to day total store operations including Customer Service, Development of all store associates, cash and inventory control, asset protection, store conditions, and performance management.

● *Stocked shelves, racks, cases, and bins with new merchandise.

● *Determined if inventory was sufficient for needs, ordered merchandise when necessary.

● *Answered Customer questions about merchandise and advised Customers on merchandise selection.

Dec 2014- Aug 2015

● *. Provided EXCELLENT Customer Service!

● *Received AWARD for " most donations given". $314 for The Boys and Girls Club of Westminster.

● *Exceeded the expectations of Customers by ensuring a friendly and helpful environment.

● *Monitor sales activities that ensures that Customers receive outstanding service from their shopping experience.

● *Instructed employees on evening shift on how to handle difficult and complicated sales.

● *Assigned employees to specific duties throughout the store.

● *Confer with Upper Management to develop procedures to increase sales, expand markets and promote business.

● *.Provides a hands-on leadership style, setting EXCELLENT work ethic example, a sense of urgency and positive attitude for Cashiers and other employees.

● *Remarkable ability to Supervise others by assigning/directing work.

● *In-depth ability to operate point-of-sale terminal/cash registers.

● *Exceptional ability to deal with people in a manner which shows sensitivity, tact and professionalism.

● *Updated price changes from week to week for store sales and discounts.

● *Extended relationships with customers by assisting with any concerns or problems they had with products or services and made sure problems were solved and customers were satisfied.

● *Ensures Guests are able to find products and enjoy their buying experience.

● *Maintain and Uphold high quality standards by providing a safe and clean shopping and work environment.

● *Research market trends to understand forthcoming customer initiatives and monitor local competitors.

● *Received payment from customers by cash, credit/debit cards.

● *Issue reciepts, refunds, credits or change outstanding to customers.

● *Establish & categorize prices of goods by means of calculator, cash register or optical price scanner.

● *Calculate money in cash drawers at the beginning and ending of shifts to make sure that the amounts are accurate and there is sufficient change.

● *Cash drawer management and closing procedures.

● *Entrusted key holder to management office, store front door and combination to the safe.

Prestigious Models

Talent Agent / Recruiter

● *Marketing the Talent in the best way suited for their career.

● *Runs the Commercial/ Commercial Print Dept.

July 2013- Aug 2014

July 2009- Dec 2011

Sept 2007- May 2009

● *Coordinated materials for Castings and submissions

● *Manages casting and selects photos for commercial headshots.

● *Coordinates with Casting Directors to facilitate the casting

● process from submission of talent through to the booking of the talent.

● *Was given the “go ahead” to start a Kids Division due to my background and experience and what I showed on the job.

● *Offers feedback on the quality of headshots, training and the audition process to the talent or parents of the talent when the talent is a minor. ReFresh Talent

Talent Agent / Recruiter

● *Marketing the Talent in the best way suited for their career.

● *Runs the Commercial/ Commercial Print Dept.

● *Coordinated materials for Castings and submissions

● *Manages casting and selects photos for commercial headshots.

● *Coordinates with Casting Directors to facilitate the casting

● process from submission of talent through to the booking of the talent.

● *Was given the “go ahead” to start a Kids Division due to my background and experience and what I showed on the job.

● *Offers feedback on the quality of headshots, training and the audition process to the talent or parents of the talent when the talent is a minor.

● *Earned trust as a key holder, opening and closing facility. Best Label Inc

Customer Service Rep

● *Politely assisted customers in person and via telephone.

● *Answered and managed incoming and outgoing calls while recording accurate messages.

● *Effectively communicated with and supported sales, marketing administrative teams on a daily basis.

● *Served as the main liaison between customers, management and sales team.

Nutrilite

Security Clerk / Administration Assistant

● Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.

● *Monitored and authorized entrance and departure of employees and visitors.

● *Led a team of [6] guards in monitoring a high volume of mall traffic during peak hours and days.

● *Analyzed and investigated all incidents alongside functional Oct 1998- Feb 2007

Presently enrolled

1989-1993

management and security supervisors.

● *Screened vendors and contractors before granting access to restricted areas within the facility.

The Baby Talent Network/ BTN Kids

Talent Agent / Recruiter

● Coordinated materials for Castings and submissions

● *Managed casting and selected photos for headshots

● *Coordinated with the talent agents, casting directors to facilitate

● the casting process from submission of talent through to the booking of the talent

● *Offered feedback on the quality of headshots, training and the audition process to the talent or parents of the talent when the talent is a minor.

● *Screened applicant resumes and coordinated both phone and in-person interviews.

● *Served as main liaison between the Talent Agent, Casting Director and Talent.

● *Earned trust by serving as key holder, opening/-closing facility. Education

Life Coach Certification Course

Diploma

Warren High School

● Graduated in 1993- General Studies

References

● **Janice Hunsaker/ Owner

● Hunsaker Electric

714-***-****

● **Kelly Schoephoerster-Bullen/Owner-Red,White&Crew Cuts

818-***-****

● **Dawn Osbrink- Vice President-

● Osbrink Talent Agency

818-***-****

● **Kathy Colorado/ Owner

● The Baby Talent Network/BTN Kids

818-***-****



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