October ****-Present
Destri Ferguson
**** ********* ** **** *** Seal Beach, Ca 90740
714-***-**** • ********@*****.***
Summary
● Reliable and diligent Administrative Assistant with over 15 years management experience as well as recruiting experience. Key Qualifications
● *Currently enrolled in a Life Coach Certification Program
● *
● Client focused
● *Quick learner
● *Results oriented
● *Microsoft office
● *Computer proficient
● *Excel in problem solving
● *Cash handling
● *Works just as well independently as does in a team.
● *Organized
● *Multi-tasking
● *Type 40 wpm
● *Troubleshoot problems on my own.
● *Excellent communication skills
● *Strong work ethic
● *solid organizational skills and working in a dynamic office environment.
● *Known for being an attentive listener who follows directions and implements directions to the letter, but also able to express opinions and suggest alternatives.
Work Experience
Pier 1 Imports
Sales Associate
● *Work the cash register/POS system
● *Interact with customers on the floor.
● *Greet customers and assist with sales needs.
April 2019- June 2019
August 2018-January 2019
March 2018-August 2018
Nov 2017-Jan 2018
Nov 2015-Jan 2017
Silicon Beach Recruiter
Corporate Affairs Manager
● *Was basically the owners right hand person. I ran errands for the company as well as personal errands as needed.
● *Created the monthly newsletter that was distributed to all clients and customers.
HelloFresh
Brand Ambassador
● *Work Events, Gyms, Yoga Studios all over Orange County representing The Brand.
Wyndham Destinations
Community Marketing Agent
● *Marketing Agent for Wyndham’s Vacation Club.
● *Worked aboard The Queen Mary, scheduling appointments for possible sales in The Vacation Club.
● *Worked outside Events representing the Brand.
SBGA
National Sales Rep
● *Performed small company research to assist with my sales calls.
● *Was required to maintain a calltime Of 3:40 each day.
● *Performed outbound Sales and Marketing phone calls.
● *Performed outbound Cold Calls.
Grocery Outlet
Store Manager
● Oversee daily operations, selling everyday items, recruited and trained NEW staff, ensuring that safety policies are implemented. Managed, supervised and provided leadership to up to 30 employees.
● *Collaborated with vendors and helping solve customer complaints.
● *Planned, assigned and directed work to the Cashiers on duty.
● *Managed day to day total store operations including Customer Service, Development of all store associates, cash and inventory control, asset protection, store conditions, and performance management.
● *Stocked shelves, racks, cases, and bins with new merchandise.
● *Determined if inventory was sufficient for needs, ordered merchandise when necessary.
● *Answered Customer questions about merchandise and advised Customers on merchandise selection.
Dec 2014- Aug 2015
● *. Provided EXCELLENT Customer Service!
● *Received AWARD for " most donations given". $314 for The Boys and Girls Club of Westminster.
● *Exceeded the expectations of Customers by ensuring a friendly and helpful environment.
● *Monitor sales activities that ensures that Customers receive outstanding service from their shopping experience.
● *Instructed employees on evening shift on how to handle difficult and complicated sales.
● *Assigned employees to specific duties throughout the store.
● *Confer with Upper Management to develop procedures to increase sales, expand markets and promote business.
● *.Provides a hands-on leadership style, setting EXCELLENT work ethic example, a sense of urgency and positive attitude for Cashiers and other employees.
● *Remarkable ability to Supervise others by assigning/directing work.
● *In-depth ability to operate point-of-sale terminal/cash registers.
● *Exceptional ability to deal with people in a manner which shows sensitivity, tact and professionalism.
● *Updated price changes from week to week for store sales and discounts.
● *Extended relationships with customers by assisting with any concerns or problems they had with products or services and made sure problems were solved and customers were satisfied.
● *Ensures Guests are able to find products and enjoy their buying experience.
● *Maintain and Uphold high quality standards by providing a safe and clean shopping and work environment.
● *Research market trends to understand forthcoming customer initiatives and monitor local competitors.
● *Received payment from customers by cash, credit/debit cards.
● *Issue reciepts, refunds, credits or change outstanding to customers.
● *Establish & categorize prices of goods by means of calculator, cash register or optical price scanner.
● *Calculate money in cash drawers at the beginning and ending of shifts to make sure that the amounts are accurate and there is sufficient change.
● *Cash drawer management and closing procedures.
● *Entrusted key holder to management office, store front door and combination to the safe.
Prestigious Models
Talent Agent / Recruiter
● *Marketing the Talent in the best way suited for their career.
● *Runs the Commercial/ Commercial Print Dept.
July 2013- Aug 2014
July 2009- Dec 2011
Sept 2007- May 2009
● *Coordinated materials for Castings and submissions
● *Manages casting and selects photos for commercial headshots.
● *Coordinates with Casting Directors to facilitate the casting
● process from submission of talent through to the booking of the talent.
● *Was given the “go ahead” to start a Kids Division due to my background and experience and what I showed on the job.
● *Offers feedback on the quality of headshots, training and the audition process to the talent or parents of the talent when the talent is a minor. ReFresh Talent
Talent Agent / Recruiter
● *Marketing the Talent in the best way suited for their career.
● *Runs the Commercial/ Commercial Print Dept.
● *Coordinated materials for Castings and submissions
● *Manages casting and selects photos for commercial headshots.
● *Coordinates with Casting Directors to facilitate the casting
● process from submission of talent through to the booking of the talent.
● *Was given the “go ahead” to start a Kids Division due to my background and experience and what I showed on the job.
● *Offers feedback on the quality of headshots, training and the audition process to the talent or parents of the talent when the talent is a minor.
● *Earned trust as a key holder, opening and closing facility. Best Label Inc
Customer Service Rep
● *Politely assisted customers in person and via telephone.
● *Answered and managed incoming and outgoing calls while recording accurate messages.
● *Effectively communicated with and supported sales, marketing administrative teams on a daily basis.
● *Served as the main liaison between customers, management and sales team.
Nutrilite
Security Clerk / Administration Assistant
● Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
● *Monitored and authorized entrance and departure of employees and visitors.
● *Led a team of [6] guards in monitoring a high volume of mall traffic during peak hours and days.
● *Analyzed and investigated all incidents alongside functional Oct 1998- Feb 2007
Presently enrolled
1989-1993
management and security supervisors.
● *Screened vendors and contractors before granting access to restricted areas within the facility.
The Baby Talent Network/ BTN Kids
Talent Agent / Recruiter
● Coordinated materials for Castings and submissions
● *Managed casting and selected photos for headshots
● *Coordinated with the talent agents, casting directors to facilitate
● the casting process from submission of talent through to the booking of the talent
● *Offered feedback on the quality of headshots, training and the audition process to the talent or parents of the talent when the talent is a minor.
● *Screened applicant resumes and coordinated both phone and in-person interviews.
● *Served as main liaison between the Talent Agent, Casting Director and Talent.
● *Earned trust by serving as key holder, opening/-closing facility. Education
Life Coach Certification Course
Diploma
Warren High School
● Graduated in 1993- General Studies
References
● **Janice Hunsaker/ Owner
● Hunsaker Electric
● **Kelly Schoephoerster-Bullen/Owner-Red,White&Crew Cuts
● **Dawn Osbrink- Vice President-
● Osbrink Talent Agency
● **Kathy Colorado/ Owner
● The Baby Talent Network/BTN Kids