Customer Service Retail Associate

Mildred Lizeth Goodwin

**** ********* ** *** ****, NC 28562-6647 +1-252-***-****

Email: *********@*****.***

EDUCATION

Delgado Community College New Orleans, Louisiana

English as a Second Language 2015-2016

National Autonomous University of Honduras Tegucigalpa, Honduras Bachelor’s degree in public administration with Orientation on Customs Administration 1998-2005

PROFESSIONAL EXPERIENCE

Car Wash Attendant Job Morehead City, NC

RIP TIDE CARWASH 02-27-2024 - 04-25-2024

. Great all customers with a warm smile and Friendly welcome

. Provide the best customer service experience possible and guiding customers cars

Onto our tunnel conveyor and sending vehicles through our wash tunnel while ensuring proper safety protocols are followed.

BREEZA STORE: Retail Associate: Exceptional service skills, Ensure Customer satisfaction and Others.

Foreign Volunteer Service Office

Ministry of the Interior Justice and Decentralization Tegucigalpa, Honduras

Customs Management Adviser 2018-2022

•Professional Advisory Services to provide facilities in my area of expertise, related to my experience in the field of customs matters.

•Management, Execution of customs procedures for NGOs. (Import/Export)

•Coordination of worktables, advice and direct customs management to institutions involved in finance and others related to NGOs and foundations.

El Cajon Dam Cortés, Honduras

Head of Property Control 2013-2014

•Establish policies and procedures related to the entry, assignment, distribution, use, storage, maintenance, conservation, transfer, registration, disposition, and control of goods for use and consumption.

•Keep updated the records of the values of the permanent inventory of goods and property.

•Minimize operating and storage costs.

•Organize and unify the general inventory of national assets, recording all the movements that take place in the public sector.

Customs Administration of HONDURAS

Customs Officer Tegucigalpa, Honduras 2005-2012

•Classification and Valuation of merchandise

•Review of customs documents.

•D.H.L. Package Review Carrier for the Honduras National Postal Office.

•Customs Analyst and Terrestrial Customs Audit Commission

•Manages the financial responsibilities for the agency.

•Plays a vital role delivering social security benefits and services to the public.

•Provides the best personnel expertise and support to our employees.

•Review merchandise documentation

•Preparation of invoices, policies and fillings

•Review of customs documentation.

•Streamline procedures at border customs.

•Provide customer service to both, exporters and importers.

•Review of all payments.

•Filling out accounting formats.

•Make surprise checks to cashiers

•Check clearing & processing.

OCCUPATIONAL TRAINING

•Training in Biosafety Aspects

•Governmental Income Tax Training

•Training and demonstration on the use of the Simplified Environmental Licensing System (SLAS)

•Appealing & Filing Procedures Training

•Training on Natural Disasters Management

SKILLS, COMPETENCIES AND CERTIFICATES

Volunteer: Glad Tidings Church and Samaritan Purse (Operation Christmas child

Languages: Spanish (native), English (fluent)

Skills: Operations coordinator, customs management, project management, fundraising, logistics.

Use Computers: Microsoft word and Microsoft excel packages, Social Net word, Facebook, Instagram and Others, use the prating machines, and photocopier.

Competencies: Leadership, teamwork, responsible, public speaking, flexible, adaptable, organized, problem solving, time management, emotional intelligence and experience attention customer service

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