Customer Service Call Center
Resume:
Marvin Clair
Lauderhill, FL 33311
Personal Statement:
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
● Dynamic customer service professional experienced in both call center and retail store settings.
● Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
● Build and maintain enduring customer relationships to boost sales and generate repeat business. Skills: Problem Analysis
Problem Solving
Organizational Skills
Customer Service Orientation
Adaptability
Initiative
Strong Interpersonal Communication skills
Work Experience: November 2013 February 2015 Plantation FL 33324 Kaplan University
Assist Student with delinquent loans
Skip Trace to locate students
Responded promptly and answered/resolved customer inquiries May 2009 2012
Valdosta Community College Valdosta GA.
Office Assistant/Floater
Assist financial aid with scanning student documents
Assist the education department with filing documents
Provide excellent customer services
March 2006 2009
Boy’s and Girl’s Club Valdosta GA
Camp Counselor
Supervise 20 plus kids during activities
Assist with home work
Responsible for signing children in and out
Responsible for completing daily paperwork
Provided excellent customer service
Education:
Florida Education Center 2007 2009
Computer Business System Diploma
Boyd Anderson High 2006
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