Customer Service Account Manager

Betty S. Morales

Telephone: 310-***-****

Email: ***************@*****.***

Summary of qualifications:

Experience as a transportation specialist in an administrative setting

* ***** ** ********t customer service

Logistics management experience

Adept Microsoft office 365 and Transoft (logistics software)

Fluent in English and Spanish

Education:

2017- Global logistics degree/California State Dominguez Hills

2005-2008 Universidad Iberoamericana del Caribe (UNIBE) International business (Master’s Degree)

Professional experience:

2020-2021: Amazon ONT2

-Assistant Manager and trained in inbound and outbound operations.

2016-2018: ALG. World Wide Logistics/ Process Manager

-Coordinate operation processes from point of origin to point of consumption

-Warehousing

-Packaging

-Inventory

-Transportation

2013-2016: South Bay Logistics/ Account manager

- Plan order and schedule shipping destination

-Maintain good e-mail and phone communication with carriers and customers to ensure the good quality of our service

-Collaborate with other departments to integrate logistics with our business system and processes

-Arrange and prepare outbound overseas shipments

Previous employers contact:

-Amazon fulfillment center / phone: 800-***-****

Manager: Michelle Fernandez

- ALG World wide logistics/ phone: 310-***-****

CEO: Steven Blanco

-South Bay Logistics/Company out of service

Contact this candidate