Customer Service Sales Representative
Resume:
PRABHDEEP KAUR
**********************@*****.***
Toronto, Ontario
PROFESSIONAL SUMMARY
I am an enthusiastic and dedicated professional seeking a position that allows me to utilize and enhance my skills while contributing effectively to the organization. Eager to leverage experience in customer service, sales, and administrative roles to drive success.
WORK HISTORY
Food Server
Pinecrest Event Centre, Vaughan, ON
April 2024 – July 2024
Delivered exceptional service to high volumes of guests in a fast-paced environment.
Provided detailed information on ingredients to address allergy and dietary concerns.
Warmly greeted guests to ensure a welcoming atmosphere.
Sales Representative
AIMS Solution, Mohali, India
June 2022 – September 2023
Created and finalized sales documents, maintaining accurate field records.
Engaged customers effectively to identify needs and provide appropriate solutions.
Developed and maintained key customer relationships to boost sales.
Identified and managed security risks to ensure safe operations.
Presented products and services to prospective and existing customers to meet their needs.
Purchasing Agent
Wardrobe, Amritsar, India
June 2023 – September 2023
Assisted customers with purchase decisions, providing expert advice and excellent service.
Facilitated order placements and payments via phone, online, or in person.
Responded promptly to customer complaints and requests, ensuring satisfaction.
Advised on alternatives for discontinued or unavailable products.
Reported supply issues and product quality concerns to management.
Ensured accurate selection, scanning, and packing of orders.
Supported order collection, packaging, and payment processes as needed.
EDUCATION
Post-graduation Diploma in Healthcare Administration
Alpha College of Business and Technology, Toronto, ON
Bachelor of Medical Laboratory Technician
Kapurthala, India
Graduated March 2021
High School Diploma
Guru Ram Dass Public School, Punjab, India
April 2018
SKILLS
Lead Prospecting
Customer Service
Training and Development
Revenue Generation
Promotional Planning
Records Accuracy
Workplace Safety
Social Orientation
Organizational Skills
Team Collaboration and Ability to Work Under Pressure
LANGUAGES
English
Punjabi
Hindi
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