Customer Service Representative

Amy Miller

*** ****** ***** *****, ****** Park, FL 32073

Home: 904-***-****

*******@*****.***

A dependable professional who provides outstanding customer service. An organized and fast worker with solid computer skills. Recognized as a hard working and adaptable team member who contributes to a positive work environment.

Exceptional customer service

MS Office proficient

Sales expertise

Strong sense of banking ethics

Currency and coin counter

Safe and vault operation

Reliable

Excellent communication skills

Friendly

Accountable

A/R and A/P

Math aptitude

Strong work ethic

Organized

Attention to detail

Team Player

Flexible

Approachable

Dependable

Energetic

Sales and Service Representative, 08/2013 to Current First Citizens Bank Jacksonville, FL

Handles customer service transactions, branch administrative activities and process traditional teller transactions, assist with branch sales activities, generating sales referrals for new customers, as well as existing customers, prospect cold calling, prospect visits, providing customers and prospects with information about products and services, open/close accounts, process loan applications, as well as always providing high quality customer service for all customers

Teller, Teller Coordinator, Client Service Specialist, 11/2008 to 07/2013 SunTrust Mocksville, NC

Highly skilled in receiving and processing all banking transactions including; verifying transactions, checking and savings account withdrawals and deposits, maintaining positive customer relations by means of proper handling of all transactions, proven record of maintaining, verifying, and balancing allocated cash drawer, able to give accurate and detailed information to bank clients, maintaining excellent customer relations constantly, proven ability to cross sell services, open/close accounts, process loan applications Owner/Operator, 10/2005 to 08/2008

Charming You Jewelry Store Jacksonville, FL

Manage employees, marketing, scheduling, hiring/firing, training, A/R and A/P, customer service and running a successful business. Made a lot of customers happy with custom made jewelry. Certificate in Medical Coding Concorde Career

SUMMARY

SKILL HIGHLIGHTS

EXPERIENCE

EDUCATION

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