Executive Assistant Project Manager
Resume:
Cheryl Dipper
Austin, Texas
*************@*****.***
https://www.linkedin.com/in/cheryl-dipper
Senior Executive Assistant
Extensive experience with a diverse background in various industries, combining efficient organizational and communication skills. Ability to independently multitask, plan and manage demanding operations while managing various types of projects simultaneously. Specialized in managing daily administrative needs and global travel for top-level executives with intense schedules and complex calendars.
COMPUTER SKILLS
Microsoft Office Suite: Outlook, PowerPoint, Word, Excel, OneNote, Teams
Google Suite: Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides
Zoom Meetings; Slack; Notion
Concur Expense Reporting; Quicken; QuickBooks
SharePoint; Salesforce; Workday; Workspace One; Visio
Adobe Creative Suite; PhotoShop; Corel Draw; Micrografx Designer; Harvard Graphics
Typing: 75-80 wpm
SOFT SKILLS
Creative thinker with excellent problem-solving skills
Solution-focused with a comprehensive big picture approach
Proactive mindset, anticipating needs and providing timely solutions
Polished writing and communication skills
Communicating effectively with all departments at all levels
Strong proofreading and editing skills with maniacal attention to details
Comprehension, analytical, negotiation skills
Organizational and time management proficiency
Master juggler: Ability to multi-task and prioritize
Adept at meeting deadlines while working in a fast-paced environment
Always operating with company confidentiality standards
Resilient and quick to adapt to changes
Collaborative while also an independent worker
Focused and detailed with a progressive goal-oriented approach
Work Experience
Home, Studio and Workshop build
Project Manager / General Contractor 02/2021 – 04/2024
Designed the floorplans of home, studio and workshop, then collaborated with architect to ensure the design was realized and transferred to professional blueprints
Worked with all contractors, including materials suppliers, vendors, and tradespeople, for whole project
Managed budget, and all moving parts, overseeing entire construction project from beginning to end
Dell Technologies
Project Manager 02/2019 – 02/2021
Managed Customer Project Roadmap for the Rack Engineering Team
Facilitated weekly Staff, Leadership Meetings, Created and distributed all meeting minutes
Assigned Engineers to new customer projects and updated customer projects using ServiceNow
Created and updated reports for analytics
Performed data quests for customer projects using the QI app
Compiled information from Executives in all Services organizations to create and manage the President’s Performance Plans and his Self-Assessments to Michael Dell’s Executive Leadership Team
Managed Executive Playbooks and created the President's Quarterly Business Review (QBR) PowerPoint presentations
Conceptualized, built and managed the platform in which all executive actions from President's meetings were tracked, ensuring governance, organization, project management and completion
Created instructional brochures and videos, managed the University Relations Budget Tracker and coordinated and negotiated all contracts for events
Executive Assistant to the President of Global Services 05/2006 – 02/2019
Over 50,000 employees in the Global Services org which required full management and control of an intense, complex, high-level executive calendar
Maintained an accurate schedule of meetings and events in Outlook at all times
Prioritized requests for meetings with the President accordingly, ensuring prompt responses
Liaison for the President with Dell customers and Dell partners
Maintained and distributed important information to necessary internal and external contacts
Proofread and edited President’s correspondence to Michael Dell and his Executive Leadership Team and other high-level executives within Dell, as well as to Dell partners and customers
Coordinated all aspects of the President's frequent global travel arrangements, many times which were very complex in nature, providing high security in certain countries when necessary
Submitted expense reports, and ensured reimbursements were completed utilizing AMEX statements
Provided back-up support for senior executives, cooperating with other Executive Assistants in partnership for smooth and efficient coverage for President and Sr. VPs on his Leadership Team
Coordinated annual events and conferences and negotiated contracts for events at hotels
Orchestrated the Annual Services Partner Forum event in Austin, Texas, which grew from 65 to over 450 global attendees during my tenure
During my 13 years of support, the Global Services organization grew from ~3,000 to over 50,000 employees and the revenue grew from ~$200M to over $3B
Received the prestigious President’s Champion award in 2018 for outstanding service and support (only a few are awarded each year to the entire organization)
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