Shaban Bihi
Overview:
Highly motivated, goal-direct Certified Medical Assistant and Somali interpreter with multicultural background and significant service to underserved communities in King County. Seeking a MA position in an established hospital or clinical setting. Strong team player with excellent interpersonal skills and interests in providing efficient, high quality care to diverse patient populations.
August 2020 8/2024
public partnership Seattle,WA
customer service representative. My tasks, incoming & outgoing calls, assisting consumers, resolving issues regarding payments and hiring paperwork. Background check verification handling confidential records for both workers and clients.
UW ravan clinic 13 weeks contract 2019-2019
My tasks taking vitals patient histories collecting samples blood work completing in-house test is test .
calling patients for results and other paperwork as assigned .
Work Experience:
October 2018-march 2020
Home Care Aid- Private Client Seattle, WA
Certified Nursing Assistant
●Help with daily living activity
●Schedule medical appointments and medical rides
●Stocking and updating medical supplies for the client
October 2019 – February 2020
●Provide support for multiple family practice providers
●Phlebotomy, injections, EKGs
●Assist in minor surgical procedures
●Maintain safety and compliance
January 2016 – May 2016
Vera Whole Health Seattle, WA
Certified Medical Assistant
●Provide support for multiple family practice providers
●Phlebotomy, injections, EKGs
●Assist in minor surgical procedures
●Maintain safety and compliance
●Triage phone calls and assess medical needs upon intake.
April 2011 – December 2015
Harborview Medical Center Seattle, WA
Medical Assistant
●Working in OB/GYN and Pediatrics assisting with LEEPs, colposcopies, circumcisions, Well Child Checks, wound care, suture and staple removal, blood draws and injections.
●Previously assisted staff and physicians in rehab, epidemiology, and neurology clinics with taking and recording vital signs, obtaining laboratory samples and completing lab paperwork, preparing patients for procedures and examinations, and educating patients and families.
June 2008 – May 2014
Unibe Care Family Medicine Tukwila, WA
Medical Assistant
●Assisting 4 doctors taking patient medical histories and vital signs, as well as performing venipuncture, injections, and various diagnostic procedures and ancillary tests (e.g. EKGs, Hematology, urinalysis, and infant circumcisions).
●Administrative duties include answering phones, scheduling appointments, maintaining medical records, billing and coding, and patient processing with efficiency to create smooth workflow in the clinic
●Maintaining cleanliness and sanitation of facilities, exam rooms and equipment
●Providing calm, effective, and efficient care in emergency situations that puts patients at ease
September 2011 – December 2012
Highline Medical Center Seattle, WA
Medical Assistant
●Assisted urgent care department providers and nursing staff to collect and record vital signs, stock patient rooms, prepare labs specimens, and prepare patients for procedures.
September 2009 – 2014
East African Community Services Seattle, WA
Medical Interpreter
●Served Somali community and healthcare staff by providing accurate translation in both inpatient and outpatient settings to facilitate culturally competent and safe care.
Education:
2008
Seattle Vocational Institute Seattle, WA
Medical Assistant Certification
2009
WA State Department of Social & Health Services
Medical Interpreter Certification
Licensure/Certification/Skills:
●Basic Life Support and First Aid certified
●Proficient in EPIC, ORCA, and SOAP ware EMR, and Microsoft Office
●Somali (Native Language) fluently speak, read, and write