Customer Service Car Wash
Resume:
E D U C A T I O N
C O N T A C T A B O U T M E
W O R K E X P E R I E N C E
ADRIANA CASTELLANOS
S K I L L S
MODESTO JUNIOR COLLEGE
JOSEPH A. GREGORI HIGH
Associate Degree in Bussiness
General Education
2017-2021
Team Work
Problem Solving
Adaptability
Customer Service
Time Management
Critical Thinking
Inventory Management
Sales
Bilingual
*********************@*****.***
3413 Melgren Ave Modesto CA
BARISTA
GUEST SERVICES SPECIALIST
CASHIER
Dutch Bros (2024-Present)
Mister Car Wash (2023-2024)
Lowe’s (2020-2023)
As a Guest Service Specialist at Mister, I greeted customers, provided detailed information about services and promotions, and assisted them in selecting the appropriate car wash packages. I handled credit and mobile transactions with accuracy. I addressed customer questions and concerns promptly to ensure a positive experience, while also collaborating with the team to maintain an efficient workflow and a clean, safe environment. Additionally, I performed quality checks on completed services to ensure vehicles met company standards.
As a Cashier at Lowe's, I efficiently processed customer purchases, handling cash, credit, and debit transactions with accuracy while ensuring a smooth checkout experience. I provided assistance with product inquiries, returns, and exchanges, delivering knowledgeable and helpful service. I consistently balanced the register at the end of each shift, maintaining accurate transaction records. Additionally, I kept the checkout area clean and organized, collaborated with team members across departments to ensure seamless customer service, and applied promotions and discounts in compliance with store policies.
A motivated and adaptable professional with hands-on experience in customer service, retail, fulfillment, and food service industries. Skilled in managing multiple tasks efficiently in fast-paced environments, providing excellent customer service, and collaborating with teams to achieve operational goals. Proven ability to handle cash, manage inventory, and ensure product quality. Strong problem-solving skills with attention to detail, and a positive attitude toward continuous learning and development. Currently pursuing an Associate of Arts in Business at junior college, and eager to apply my skills in a dynamic workplace while continuing to grow professionally. As a barista at Dutch Bros, I provide exceptional customer service by engaging with customers, taking orders, and preparing a variety of high-quality coffee beverages. In this fast-paced environment, I efficiently handle high-volume transactions, including cash, credit, and mobile payments, while ensuring accurate register balances. I consistently contribute to a positive team atmosphere, maintaining effective communication and adhering to company standards. Additionally, I manage inventory, keep the workspace clean, and regularly exceeded customer satisfaction expectations through personalized service and a friendly demeanor.
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