Warehouse Shift lead/OTR delivery driver (non cdl)

TODD MATTHEWS

Harrison, TN ***** 423-***-**** *****@*****.***

Accomplished Shift Leader at Novolex/WNA, adept in team leadership and optimizing safety processes. Demonstrated excellence in customer service and efficiency, enhancing delivery operations as a Self-Employed OTR Delivery Driver. Proven track record in conflict resolution and training, significantly improving workplace culture and customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Forklift/Lead position. Ready to help team achieve company goals.

• Team Leadership Positive Attitude

• Customer service focus • Safety processes and procedures Shift Leader, 09/2019 - 09/2024

Novolex/WNA – Chattanooga, TN

• Operated battery powered forklift to pull, stage and load orders. Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

•

Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

•

• Resolved conflicts between employees to maintain positive and productive work environments.

• Trained new employees and delegated daily tasks and responsibilities. OTR Delivery Driver, 01/2016 - 08/2019

Self Employed – Chattanooga, TN

• Delivered packages to customer doorsteps and business offices.

• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

• Maintained upbeat, positive attitude in busy, customer-focused environment. Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

•

• Ensured the safety of all goods transported by securing loads properly and following best practices for PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

handling fragile items.

• Verified accuracy of all deliveries against order forms.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products. High School Diploma: 05/1988

Onaga Senior High School - Onaga, KS

• American Legion

• Served Ten years honorably in the U.S. Navy

• Worked in the Supply Dept. for eight and a half years while serving state side and over seas.

• Good Conduct Medal w/ three star cluster

• Awarded the Navy Achievement Medal

• Served In Desert Storm

EDUCATION

AFFILIATIONS

ADDITIONAL INFORMATION

Contact this candidate