SK
SIRJANA KC
************@*****.*** 650-***-**** Richmond, CA 94801
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency. Check processing
Payment Collection
Merchandise Restocking
Guest Services
Order coordination
Customer Service
Cash Handling
Telephone management
Positive and professional
Customer Satisfaction
Refund handling
Pakwan Restaurant
Customer Service Cashier
09/2022 - Current
Greeted customers and provided friendly customer service. Operated cash registers to process payments for goods and services. Balanced cash drawers at the end of each shift.
Informed customers about product pricing and answered questions regarding products and services available in the store. Ritz-Carlton
Server
10/2022 - 05/2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction. Communicated effectively with kitchen staff regarding customer allergies or special requests.
Checked with customers to determine satisfaction with meals.. Pokhara Secondary School Nepal Pokhara
Science Education
08/2020
Summary
Skills
Experience
Education and Training