Windows Server System Administrator

BRENDAN DIXON

**** ******** ***, *******, ** 202-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Accomplished IT professional holding a Publc Trust Clearance, Production Support, and System Administrator with extensive experience, providing business solutions that enhance productivity, improve quality, sustained business performance and maximize revenue potential.

A competent, committed and very experienced IT Professional, with 19+years of diverse experience in deploying, implementing, administering, and supporting Technology in the fast developing and complex business facilities.

Excels in a fast-paced, deadline-driven environments with the aim of meeting targets and building a solid customer base.

Self-motivated and eager to gain more implementation hands on experience, adept at short- and long-term desktop software troubleshooting.

Proactive and task-oriented professional, with an intensive background in conceiving and developing unique initiatives to propel technology to the limit and optimize performance. Capable of handling the most challenging networks and delivering results.

CORE SKILLS

Interpersonal Skills, Analytical skills, Organizational Management, Data Management, Project Management, Enterprise Change Management, Process Solutions, Client Management, Business Management, Time Management, Regulatory compliance, Safety Assessment, Team Building & Leadership, Problem Solving Skills, Team Development, Strategic Planning

TECHNICAL PROFICIENCIES

Software/Hardware: Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019 Active Directory, Oracle 8.1.7/9i,, Red Hat Enterprise Linux 6.X, WebSphere MQ, Compaq Tru64 UNIX, SQL*Plus, PL/SQL, WebLogic 8.1, DBA Studio, Oracle Server Manager, IBM WebSphere 5.0, iPlanet 6.5 Application Server, iPlanet Web Server, SQL Navigator, Solar Winds, McAfee ePO 5.9, Autosys, Saba 5.3, Saba Publisher/ Lectora, Plateau LMS, SQL Server 2016, SQL Server Management Studio, VMWare Vcenter, Nessus, WSUS 3.2X, WSUS 4.X, McAfee ePO 5.9, Altiris 8..5 RU3, Commvault

HIGHLIGHT OF SKILLS

Installed and troubleshot enterprise production applications, Configured and managed Windows 2008 and 2016 Server infrastructure, and also configured and administered SharePoint 2010 environment.

Strong communication, interpersonal, analytical and team building skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

Recognized for leadership qualities and as one who is capable of independent thought and analysis of taking best advantage of situations to ensure success.

Managed Red Hat Linux 6.x Servers and monitored network infrastructure and servers to ensure optimal performance using various management tools.

Provided hardware and software technical support to a varied community of end users.

Installed and configured Oracle 9i databases and applications, backup and Recover Oracle databases as well as provide and implement a backup strategy.

Installed and deployed J2EE applications under WebLogic, WebSphere, and iPlanet

Hands on and diverse technology experience (operations, change management, enterprise and infrastructure.

PROFESSIONAL EXPERIENCE

Department oF Veteran’s Affairs

OctoConsulting

Sr. Systems Administrator

• Work on the PIDLMS (Platform Infrastructure Decommissioning Lifecycle Modernization Support) team to upgrade or decommission servers with end of life operating systems such as RHEL 4, Windows 2012 or earlier

• Contact System owners to coordinate and schedule the decommissioning of servers running operating systems that had been deemed end of life

• Conduct presentations on various tools utilized by the team to perform our assigned tasks

• Manage various Sharepoint sites

ENVIRONMENTAL PROTECTION AGENCY July 2021 – July 2022

Office of Pollutions, Pesticides and Toxins

Sr. Systems Administrator

Managed Backup Exec instance and the backup system

Remediate vulnerabilities found in NESSUS scans

Work with team to manage VMware virtual infrastructure

Configure new users for CBI (Confidential Business Information) domain access

Install Backup Exec licenses after upgrade to Backup Exec 21.3

Install and configure backup agents as needed

Performed restorations of data as needed

NATIONAL AERONATICS AND SPACE ADMINISTRATION August 2020 – March 2021

NASCOM SYSTEMS

Principal Systems Administrator

Support both physical and virtual hosts running Windows 10 and Server 2019

Developed plan to migrate Ubuntu Desktops to Windows 10 by capturing virtual image and deploying to physical system

Synchronized WSUS with Windows updates daily

Approved patches and deployed to systems on the mission network.

Deployed virtual machines as needed

Integrated Bacula backup system with Active Directory enabling single sign on authentication

Migrated WSUS from Server 2012 to Server 2019

Remediate critical OS vulnerabilities monthly

NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION May 2015 – May 2021

SMOMS, GOES (GEOSTATIONARY OPERATIONAL ENVIRONMENTAL SATELLITE)

Sr. Systems Administrator

Supports enterprise applications and hardware devices within the GOES boundary, conduct quarterly patching and maintenance, and remediate system vulnerabilities per Nessus scans.

Coordinated, monitored, and troubleshot to isolate and diagnose common and unusual server problems: documented system events to ensure continuous functioning. Recommend course of action and implemented as approved.

Analyzed and resolved complex enterprise system hardware and software problems; Interfaced with software development, network support personnel and vendors for solutions

Managed all IT projects through scoping, planning, resource allocation, setting and meeting deadlines, coordinating vendor and internal staff efforts.

Performed break fix activities as needed, rack new servers and kvm switches, build new Windows servers according to specifications using Microsoft deployment tool, sync WSUS server quarterly with Microsoft Updates.

Provided leadership for GOES systems administrator's patching efforts, mentor junior systems administrators, conduct training sessions with teammates, perform 3rd party updates and configuration changes, research and investigate issues with the GOES backup system (Commvault).

Respond to backup and restore requests, and requests to add or delete backup clients

Monitor backup jobs weekly

Provided artifacts necessary for POAM closure, participate in the GOES SCA with the IT security team annually, run Nessus scans after patching, and remediate vulnerabilities as needed.

Deployed windows images via Microsoft deployment tool, build and upgrade Altiris servers to 8.5 RU3, export Altiris SQL database monthly, and run queries against database to as requested.

Performed network discovery scans weekly, install Altiris management agents, pull Altiris reports, deploy software remotely using Altiris console, updated Red Hat linux systems.

Built Red Hat Linux systems for DSCOVR, utilized SolarWinds to monitor various domain metrics such as bandwidth utilization, facilitate automation of tasks using powershell scripts.

US DEPARTMENT OF EDUCATION, FEDERAL STUDENT AID Sep 2013 – May 2015

Production Support

Support electronic file transfers between external partners and internal applications at Dept. of Education, work with engineers at Dept. of Treasury to configure additional secure connections between multiple Dept. of Treasury sites.

Successfully evaluated and implemented process improvement within IT production to deliver a decrease in re-work.

Documented business processes which were dependent on information technology. Serve as a leader in executing daily fieldwork, and informing the IT managers of engagement status.

Performed testing on all new IT projects for quality assurance and accuracy.

Directed configuration files for additional encrypted connections, participated in configuration and testing of large file transfers as part of the Gainfully Employed White House directive, troubleshot and resolved file transfer failures.

Updated and modified shell scripts as needed, participate in migration from HP-UX to Red Hat Linux 6 infrastructure, updated ssh keys periodically to maintain secure communications with external sites.

US DEPARTMENT OF LABOR Feb 2013 – Sep 2013

UNIX Administrator

Supported 250+ Unix servers in OSHA field and area offices in each of the 50 states as well as Guam and Puerto Rico, assist field IT administrators with resolving issues in Unix, cleaned file systems, create accounts, resolved issues with permissions.

Provide second/third level support for NCR model 3000 class3445 UNIX servers running AT&T System V Unix, Informix SE and Word Perfect for Unix 5.1.

Provided support for field site administrators for issues such as backups, managing local user accounts, database administration, software installation and server resources management, etc.

Coordinates with network developer and security groups as well as other client contacts as necessary for timely resolution of events and incidents reported.

Provide in-house client server and web application software support as well as field consultant application support, install printers as needed and maintain print queues.

Maintained spare parts inventory and purchase parts as necessary communications, network, modem and VPN maintenance and support, provide support for the tier 3 network, security and development groups in the identification and escalation of IT Problems

PREVIOUS EXPERIENCE

NIH, Rockville, MD – Systems Administrator Feb 08 – Feb 2013

Nucorevision, Lanham, MD – Systems engineer Feb 08 – Sep 09

Fannie Mae/Edge Professional Services, Herndon,VA – Production Support Jun 2007 – Jan 08

NOAA, Camp Springs, MD – UNIX Administrator Nov 2006 – Jun 2007

America Online Inc, Dulles, VA – Systems Analyst Mar 2005 – Oct 2006

Nextel Communications, Herndon, VA – Programmer/Analyst (production support Jul 2004 – Dec 2004

Marriott International Headquarters, Rockville, MD – Support Analyst Dec 2003 – Apr 2004

Plateau Systems, Arlington, VA – Systems Support Engineer Jun 2001 – May 2003

EDUCATIONAL BACKGROUND

WESTERN GOVERNORS UNIVERSITY Currently Enrolled

Cloud Systems Administration

ACADEMY OF COMPUTER EDUCATION, GREENBELT, MD 04/16

Windows 2012 MCSA Training

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