Customer Service Food
Resume:
D'shanti Wade
Outstanding Work Ethic,Peoples Person, Ready To Work,
Washington, DC
*************@*****.***
customer service professional with 5+ years of experience in resolving complex customer issues . Skilled in problem-solving and communication,
Dependable and safety-focused driver with 3+years of experience operating Box Trucks, Step Vans and private vehicles. Strong knowledge of local and regional traffic laws, with a proven track record of timely deliveries and excellent customer service. Skilled in route planning, and ensuring compliance with safety regulations. Seeking to bring a commitment to efficiency and reliability to a professional driving role.”
(Driving License, DOT Card and MEC)
Hardworking and customer-oriented food service professional with 4+ years of experience in fast-paced restaurant environments. Proven ability to deliver high-quality service, ensure customer satisfaction, and maintain cleanliness and efficiency. Skilled in food preparation, order accuracy, and teamwork. Seeking to bring strong communication skills and a commitment to excellence to a dynamic team. Skilled in conflict resolution, incident reporting, and emergency response procedures. Strong ability to remain calm under pressure and maintain a high standard of security protocols. Seeking to leverage my expertise in security operations to contribute to a safe and secure environment. Willing to relocate to: Washington, DC - Washington, DC - Washington, DC Authorized to work in the US for any employer
Work Experience
Cook/Prep Cook/Dishwasher/cashier
Aramark-Washington, DC
December 2019 to Present
I am responsible for assisting in the preparation and service of food items in accordance with company and client standards. I will work in a fast-paced kitchen environment, supporting the culinary team by preparing ingredients, maintaining cleanliness, and ensuring food safety compliance. Casual Package Driver
UPS-Landover, MD
September 2023 to October 2024
• Safely operated a delivery vehicle to transport and deliver packages to homes and businesses on an assigned route, adhering to company standards and local traffic regulations.
• Loaded and unloaded packages of various sizes and weights, ensuring secure and efficient placement in the vehicle to optimize delivery times.
• Used GPS and delivery tracking systems to ensure accurate and timely delivery of packages to correct addresses.
• Communicated professionally with customers to confirm package deliveries, obtain signatures, and answer questions about delivery statuses.
• Followed strict safety protocols while driving, loading, and delivering packages, ensuring both personal and public safety.
• Managed a high volume of deliveries, prioritizing urgent packages and meeting tight delivery schedules during peak seasons.
• Collaborated with dispatchers and warehouse staff to resolve any issues related to deliveries, such as address discrepancies or delayed packages
DSP Driver
Amazon DSP-College Park, MD
August 2023 to April 2024
responsible for Delivering parcels with safe transport measures, Ensuring packages are marked with proper addresses and tracking information, Operating vehicle safely and in accordance with traffic laws Overnight Stocker
Amazon Stores-Chevy Chase, MD
February 2021 to September 2022
Unloaded, sorted, and stocked products onto shelves and displays following company guidelines and safety protocols.
• Managed inventory by organizing and maintaining stockrooms to ensure easy access to merchandise.
• Performed regular audits to maintain product availability and accuracy of stock levels.
• Collaborated with team members and supervisors to complete nightly stocking tasks efficiently and on time.
• Ensured shelves were properly labeled, and merchandise was aligned with current promotions.
• Maintained a clean and safe work environment by following safety regulations, including proper lifting techniques.
FrontEnd Cashier, Deli Clerk
Shoppers Food Warehouse-Hyattsville, MD
September 2020 to June 2022
• Cooking and preparing a variety of fresh nutritious midday meals and other refreshments.
• Help customers with everyday needs
• Ensure customers are satisfied
Chipotle Crew Member
Washington, DC
September 2020 to June 2022
• Provided exceptional customer service by greeting guests, taking accurate orders, and ensuring a positive dining experience.
• Prepared and assembled fresh ingredients for menu items, following food safety and sanitation standards.
• Worked efficiently in a fast-paced environment, maintaining a clean and organized work station during busy shifts.
• Collaborated with team members to ensure smooth kitchen and front-of-house operations, meeting company standards for food preparation and service.
• Assisted with food prep, cooking, and stocking supplies, contributing to a well-stocked and clean kitchen.
• Handled cash transactions and used the POS system to process orders accurately and quickly. Crossing Guard
Safe Passage, Inc.
August 2021 to March 2022
• Ensured the safety of students, pedestrians, and cyclists by guiding them safely across busy streets and intersections during school hours.
• Managed traffic flow around school zones, using hand signals, stop signs, and verbal communication to direct vehicles and maintain order.
• Communicated effectively with children, parents, and drivers to promote safe behavior and adherence to traffic laws.
• Remained vigilant and proactive in identifying and responding to potential safety hazards or emergencies.
• Collaborated with school staff, local law enforcement, and community members to ensure safety protocols were followed.
• Provided a positive and friendly presence, fostering a safe and welcoming environment for the school community.
Caregiver
Serenity Healthcare-Washington, DC
June 2019 to August 2020
• Provided compassionate care and support to patients recovering from physical or mental health challenges, assisting with daily living activities such as bathing, dressing, and meal preparation.
• Monitored patients’ physical and emotional well-being, reporting changes to healthcare staff and following individualized care plans.
• Assisted patients with mobility and rehabilitation exercises as directed by physical therapists or medical staff to promote recovery and improve quality of life.
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Giant Foods
Giant Food-Chevy Chase, MD
April 2019 to November 2019
Deli Duties, Maintain good customer service, greet and ensure the customer is satisfied, cleanliness Cashiers / cook
Pizza Hut-Washington, DC
December 2018 to February 2019
As a team member I mostly serve customers or prepare food in the kitchen. Customer service duties include taking orders, answering questions, and ringing out customers on the cash register. Kitchen duties include preparing dough, portioning toppings, and cooking pizzas. Janitorial/Custodial
Aramark-Washington, DC
June 2017 to December 2018
The Janitor/Custodian is responsible for maintaining the cleanliness and sanitation of assigned areas in facilities. This role includes cleaning, waste removal, and ensuring a safe environment for all occupants
. Clean and sanitize restrooms, break rooms, and other facility areas following established cleaning protocols.
• Sweep, mop, vacuum, and/or scrub floors, hallways, and office spaces.
• Collect and dispose of trash and recycling materials from designated areas.
• Replenish supplies such as soap, paper towels, and toilet paper in restrooms and other locations.
• Clean windows, glass partitions, and mirrors using appropriate cleaning agents.
• Dust and wipe down surfaces, including furniture, ledges, and equipment.
• Respond to spills and other cleaning emergencies in a timely manner.
• Follow all health and safety regulations, including the proper use of cleaning chemicals and personal protective equipment (PPE).
• Assist with setting up and breaking down furniture or equipment for events or meetings, as required. Customer Service Representative
The Home Depot
Delivered exceptional customer service by assisting customers with product inquiries, locating merchandise, and providing detailed product knowledge to help with purchasing decisions.
• Resolved customer issues, processed returns, exchanges, and refunds in a courteous and efficient manner, ensuring a positive shopping experience.
• Assisted customers with online orders, special requests, and the use of self-service kiosks, enhancing their overall store experience.
• Maintained a clean, organized, and well-stocked front-end area, ensuring promotional materials and displays were up-to-date.
• Worked closely with other departments to address customer concerns and ensure the availability of requested items.
• Processed sales transactions quickly and accurately using point-of-sale systems, handling cash, credit, and gift card payments.
Education
Some High School
High school diploma or GED
Skills
• Customer Service (4 years)
• Team Member
• Fast Food
• Custodial
• Janitorial
• Food Service
• Crew Member
• Food Preparation
• Kitchen Experience
• Food Safety
• Cleaning Experience
• Cooking
• Serving Experience
• Meal Preparation
• Culinary Experience
• Busser
• Host/Hostess
• Food Production
• Cash Handling
• Retail Sales
• Cashiering
• Restaurant Experience
• Communication skills
• Delivery driver experience
• Customer service
• Driving
• Research
• Box truck
• Moving
• English
• Heavy lifting
• Security
• Law enforcement
• DOT (3 years)
Certifications and Licenses
Driver's License
Food Safety Certification
August 2021 to January 2025
DOT CARD
October 2024 to October 2027
DOT Card MEC Certification
Additional Information
I Am Hardworking And Looking Forward To Working And Learning New Things I say for better experience, also I have wonderful customer service, i can be a great help to the team
Contact this candidate