Hello
I’m Brianna Ramirez
Fontana, CA 92336
***********@*****.***
Skills
Provides great customer service. Very dependable and organized. Communicates well with colleagues. Great time management, planning and problem solving skills.
Experience
May 2023- current
StorQuest, Rancho Cucamonga - Assistant property manager
●Travel to different store locations as needed
●Process new rentals
●Terminate rentals
●Prepare auction packets
●Do daily collections and send reminders to tenants
●Keep the property clean and in safe conditions
●Follow up with emails, voicemails and new rental prospects
●File away mail and lien letters
●Run store errands to the bank, post office, UPS, ect.
June 2022 - March 2023
SecurCare Self Storage, San Bernardino - Assistant property manager
●Process new rentals
●Terminate rentals
●Daily lock checks
●Keep property clean
●Clean out vacant units
●Count merchandise inventory
●Run store errands
●Assist store manager with lock cuts
November 2021- February 2022
Costco Wholesale, San Bernardino - Floater
●Assist cashiers with boxing merchandise
●Process go backs and returns
●Organize all merchandise
●Prepare food for customers
●Learn new food items and the recipes daily
●Provide great member service and answer all questions
●Check inventory on computer system for members
●Check receipts at exit door
September 2020- May 2021
Upland Call Center, Upland - Telemarketing
●Call customers and all relatives or associates
●Make daily goal of at least 40 accounts
●Keep track of all call backs and payments
●Record all information on google spreadsheet
September 2017 - November 2021
TJ Maxx, Rancho Cucamonga - Customer experience coordinator/ sales/ backroom associate/ cash office associate
●Approve customer returns and purchases.
●Answer all cashier and customer questions.
●Keep the front of the store clean, stocked and fixtures up to date.
●Give change and pull money from registers.
●Keep up with all emails and supply orders.
●Provide appropriate discounts when needed.
●Keep all breaks and lunches on track
●Unloading pallets/ boxes from truck
●Process clothes and new merchandise
●Audit safe and money from registers
●Prepare daily deposits and order change
●Keep track of all media from registers
Skills
Filing and paper management, microsoft outlook, Yardi, StorEdge, microsoft word and able to type 40 words per minute.
Education
June 2018- current
Mt. SAC, Walnut - Business/ real estate
September 2012- May 2016
Crescenta Valley High, La Crescenta
References
●Melissa Vargas- 909-***-****/ key carrier at TJ Maxx
●Danielle Diaz - 909-***-**** assistant manager at StorQuest
●Neil Chatarpaul- 909-***-**** Store Manager at StorQuest Self Storage