Customer Service High School

KWABENA GOURICK

Brooklyn, NY ***** 917-***-**** **.*******@*****.***

SUMMARY

Dedicated and detail-oriented professional with experience in electrical assistance, maintenance, and stock management. Proven track record of maintaining electronic controls, assisting in electrical installations, and performing maintenance tasks. Skilled in customer service, time management, and proficient in Microsoft Office Suite. Committed to ensuring safety and efficiency in all tasks performed.

EXPERIENCE

Park Attendant

NYC Dept. of Parks & Recreation, Brooklyn, NY 05/2004 – Present

Operate handheld and motorized equipment to clean and maintain park grounds and facilities.

Interact with park users to answers questions and resolve complaints.

Maintain and sanitize restrooms and replenish supplies.

Use paint and other solvents to remove graffiti and paint benches.

Electrical Assistant

Super Charge, Staten Island, NY 2017 - 2020

Maintained electronic controls for the operation of pumps and sewage treatment machinery.

Checked pipes for any flaws Or leaks

Assisted with electrical installations in various facilities.

Installed electrical circuitry in buildings and facilities.

Maintained street and area lighting systems.

Performed functional tests, troubleshooting, and warranty repairs.

Maintenance Worker

Barber Shop, Brooklyn, NY 2020 - 2022

Cleaned building floors by sweeping, mopping, and vacuuming.

Mixed water and detergents in containers to prepare cleaning solutions.

Sanitized restrooms, wash basins, mirrors, and glass surfaces; emptied trash.

Requisitioned supplies and equipment needed for cleaning and maintenance duties.

Stock Clerk

Aldo’s, New York, NY 2015 - 2016

Unpacked and stocked shelves with products received from the warehouse; maintained displays.

Assisted customers with queries and purchases.

Ensured accurate price tags, organized shelves and shoe stockroom.

EDUCATION

Erasmus High School – Night School Brooklyn, NY

High School Diploma

OSHA 10 SST, OSHA 30

NYS Drivers License pending

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