Retail merchandising specialist

Sylvia M. Watson

**** ***** ****** ** ****. Memphis Tn. 38118

901-***-**** / ************@*****.***

Objective: To work within a growing company where I can utilize my skills as a team member, with opportunities for growth and advancement with in this company.

Education

Coahoma Community College MS Valley State University Christians Brothers University

Clarksdale, Mississippi Itta Bena, Mississippi Memphis, Tennessee

Associate Degree Bachelor of Art Bachelor of Art

Major: Business Admin Major: Business Admin Major: Education

Qualifications:

Dedicated and focused Administrative assistant who exceeds at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Answers a high volume of incoming call while handling in-personal inquiries from clients and colleagues. Flexible and hard working with strong driven to succeed. When given the opportunity to use my skills to the best of my abilities. I have excellent organizational, communication, and team skills.

Data Entry

Documentation and organization

Filling and Meet Support

Excellent Communication Skills

WPM 80

POS System

Microsoft office proficient

Dedicated team player

Experience

01/2014 – 2017 Memphis, TN, Vendor/ Merch. Specialist PREMIUM

My duties as a merchandising specialist is to increase sales in retail businesses by creating attractive product displays in a store. I track the inventory and maintain strong relationships with the store or site manager. I also may work in a single store location, or work with a chain or brand to set up product displays across different stores.

01/2014 – 2017 Memphis, TN, Processing / Oder Filler Nike

My duties were processing customer orders for shipment, which includes picking, packing, checking and restocking, data inquiries, audit picked orders and special processing of customer orders. I’m able to read and count accurately and follow verbal and written directions and able to perform repetitive motions. (QA analysts) where I look at products, systems and materials to make sure there are no defects.

02/2011 – 2020 Memphis, TN, Patch Worker/ Sales Holland’s Shoe Repair

My duties handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. I Providing quality service and support in a variety of areas, which would include: billing, placing print orders, and system troubleshooting, receiving inventory, and Handles issues in the best interest of both customer and company I provide good customer service while seeing to the customer needs, maintained great communication when answering the phone.

11/2010 – 9/2012 Memphis, TN Orders Processor/ Lead ABX Cargo Services

My duties were processing customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality. My deities also included, sorting, prepping, opening, & packaging incoming/outgoing mail parcel and feeding mail in an automatic feeder. I ensure that finished mail is organized neatly, placed right side up facing forward, prepare outgoing mail for leaving by placing full mail trays into tray sleeve, forwards empty and unsealed envelopes to the correct department. Keeping the mail bins stocked by replacing mail trays and tag holder when they are low and keep work area clean and organized. Check inventory database and issue replacements and/or credit customers for damaged/defective merchandise was also apart my duties.

04/2008 – 07/2010 Memphis, TN Order Filler / Lead Ceva Logistics

My duties were picking the customer orders for shipment, ensuring that the correct number and type of product is loaded and shipped. Assemble various types of merchandise for shipment. Carry or transport orders to shipping locations or delivery platforms with material handling equipment. Stencil, tag, or mark orders as requested. Guide employee to meet requirements of operations while controlling work flow, monitoring employee activity / productivity.

3/2006 – 04/2008 Memphis, TN Direct Support Tech Taylor Special Care Services

Directs day-to-day activities of Direct Support Professionals. Completes required documentation and assists with information gathering for Personal Outcome Measures and assessments. Acts as a team leader and resource person for Direct Support Professionals. Assists in staff scheduling. Manages client resources, appointments, and activity schedules. Manages house expenses and debit/credit card usage. Assists in maintaining health and safety standards for individuals supported and support sites. Supports Vision, and Core Values, ensuring that individuals are assisted in practicing their faith and are treated with the utmost respect.

01/2003 – 02/2006 Memphis, TN Paraprofessional

Memphis City School

I provided one-on-one tutoring for eligible students, if tutoring is scheduled at a time when a student would not otherwise receive instruction by a teacher. Also, I assisted in classroom management; computer instruction; conducting parental involvement activities; providing instructional support in a library or media center; acting as a translator and providing instructional support services.

References Available Upon Request

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